Vieraskäyttäjä
19. joulukuuta 2023
Our family was so excited about this trip, and we were so disappointed with Island Seas Resort. The public areas were very nice and the linens were clean. We had three units, and each one was disappointing. Mold on the windows and in the shower, Crumbs in the kitchen drawers. Ceramic tile breaking up. Drywall falling apart. The kitchen in our unit had a skillet that should have been thrown away a long time ago. We had ample plates, cups, glasses, and silverware. We had one small bowl, big enough to stir up a few eggs. My daughter's unit had a lg mixing bowl and a cheese grater, but ours did not. Our bedroom and bathroom smelled like urine. I asked housekeeping to come and clean the bathroom, but it still smelled horrible. If you're going to put ceramic tile in the bathroom, you have to seal the grout so that it doesn't soak up urine. No paper towels and apparently, toilet paper is in short supply. We had a two bedroom unit with two bathrooms, and we were given two bath towels and one washcloth in each bathroom. We were told that we would be able to get into our rooms at 3:30, but we didn't get our rooms until 4:30. We had groceries sitting in the car, while we waited. We ordered food at the bar, in the pool area, and waited over an hour for food, while we waited to get into our rooms. The staff was pleasant. Housekeeping came in each day to empty garbages, whether you answered the door or not. It's a bit shocking when housekeeping just walks into your unit. There is also no shuttle to the airport. I would definitely not recommend Island Seas Resort!
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