Viva Fortuna Beach by Wyndham, A Trademark All Inclusive

My wife and I visited this hotel, and we absolutely lived the Bahamas and the setting of this hotel. The food in the main hall was good. A varity of good all-inclusive selections. The beach area for swimming was amazing, the reefs for the snorkeling was very good, and spent alot of time in the sea, and at the bar area where the barman was amazingly friendly! Unfortunately, he was the only staff member that showed any emotion or happiness during the 10 days here, The reception area was soulless, with some of the most miserable people behind the desks, most days not even a hello was uttered. The bar in the hotel was...... interesting.... 3 mid to late 20s serving behind the bar unable to be friendly in anyway shape or form, unless..... you wher early teens in bikinies.... noticed by many people staying here it was talked about as borderline creepy..... There are 3 al a carte restaurants which I would have asked for my money back if we had been charged.... and at least 1 of these (the mexican) the food was inedible, and we left. I would not recommend staying here, it's not a good hotel.

Truthfully I have never written reviews for bad experiences but this one is a must. The food selection is very basic, very bland (yes I’ve been to Cuba so I’m no food snob) by day four, they don’t even try. One/two meat dishes if that. Everything else is overcooked steamed veggies. When food runs out they barely replenish, unless you keep asking. Bottle water, a basic human need; first bottle in room is free, after that it’s a dollar each. Their water isn’t safe to drink and yet they can’t provide bottle water. If you’ve already booked, bring your own water bottle. If not, just don’t even go here. Seriously, save your money. Juice is only available for breakfast- for a resort that advertises for children, I guess we should give them soda all day. Juice is at the bar. I was told the resort is Italian owned but they put 0 effort even for their Italian cuisine. Beef is like rubber. Doctor only available Mon-Thrus and if you need her on other days it’s $125USD to call her in. The first 3 days a tropical storm was passing, the first day was barely rain and all the shops on resort closed all day for two days. So if you needed basic medication, snacks, toiletries, etc, good luck . We tried to go into town and ask front desk for help on prices etc, they said “ we don’t know” and called a taxi that price gouged us 20 US dollar for a 5 min drive one way. No exaggeration. Beware of the slope near the front lobby, very slippery in the rain and many people have fallen. And they literally do not care if it happens. Tiles are chipped and mismatched in most areas. The grande finale of my review is that in the last day we found mould on our walls underneath the night stand and all over on the blue bed skirt. Every night I had flem in my throat and thought I was getting sick but now I know why. Check your rooms!!!!!!! Multiple guests we spoke with had mould as well. DO NOT book here!!

First and last time here. Advised booked bedding is not guaranteed. Room facing bushes at back of resort. Torn drapes. Dirty patio with weeds growing. Dirty bed linens. Musty odor. Room 3122 needs to be placed out of order

Spent a week here and never felt bored. There’s so much activities and a great staff that keeps you entertained and happy. From the bartenders to the dancers, everyone has a smile and makes you feel apart of the team at viva. They go above and beyond for you to enjoy your stay. Special shoutout to Martiano, Allajah, and Daddy Cool for the laughs and support. Will definitely go back!!

Martiniano, aka Lala, was friendly, professional, and extremely knowledgeable. He tailored the tennis lessons to our level and made them fun. Archery was something new for us, but he explained it so well that we enjoyed every shot. The boat trip was the perfect way to end the day!

Had a fantastic time. MICHAEL was awesome 5 All inclusive was so worth it. The food was delicious n plentiful. The workers were polite n always wore a smile with pleasant greetings. Plenty activities for young n old.