Brett
28. tammikuuta 2025
I had a lot of problems with the rooms. Changed rooms 3 times due to toilet that would not flush and had stuff in it when I first arrived. The next rooms the HVAC would not turn on. The final room was better but the HVAC kept overshooting the setpoint by 10 degrees (heater and AC) and no hot water the night of my stay. Hot water worked the next day. The manager was 5 stars and did his best to fix the situation. The girl at the front desk was awful. She was nice but should not be dealing with guest. Her hygeine was terrible, coughing all over the place saying it's not Covid I promise, having freak outs when I would explain any problem. She was all over the place and made me very nervous. The hotel itself is beautiful and the amenities are great. I loved the on site coffee shop, restaurant and honky tonk bar. I will stay again because I know it is a new hotel and will have issues in the first few months. If it wasn't for the manager, then I would never come back.
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