Vieraskäyttäjä
8. kesäkuuta 2025
While the staff, bat tenders, and valet workers were great and so nice and friendly, and the atmosphere was wonderful and we loved our room, the water pressure was low and we could hear the people above us. In addition, I give a 1 for the management. At the time I made the reservation, Visitation was offering a grand opening special that includes 10% off the best available rate, $100 dining credit at their restaurants, a Tenth Ward Distilling visit with a complimentary flight, and a 750ml bottle of Maryland rye whiskey. Since I was making my reservation for a couple of months later, I contacted Visitation to see if I would still qualify for the special. I received an email from Kyle Bower who said, “if you are staying Sunday through Thursday it would apply and you are able to book now.” He provided a link to use which I used to make the reservation. After arriving and nothing in the package being offered, I inquired about it. The front desk saw the emails between me and Kyle and inquired and told me she talked to three managers and they said it wouldn’t be possible to give me the package because I must have not pressed the right button when I made the reservation, but I could pay a bottle of the whiskey for $120. When I used Kyle’s link he provided and made my reservation the only button was to make the reservation. At the time there were no other “buttons”. To add insult to injury, I went to the distillery and got the same bottle of whiskey for $45, not $120 like the managers graciously offered to sell me. I stayed the required Sunday through Thursday. This really leaves a bad taste in my mouth and may not ever come back to stay even though I have family in the area.
Käännä