Chapter House Boutique Hotel by the Living Journey Collection

Sehr gute Lage. Sehr gutes Frühstück, auf Wunsch mit diversen Eierspeisen, oder Oatmeals. Sehr nettes und aufmerksames Personal. Nur eine Querstrasse von der Hauptstrasse entfernt. Am Pool schien uns der Platz sehr eng, daraufhin haben wir ihn nicht genutzt. Die Betten und Kopfkissen waren für uns hervorragend.

This was our second visit to this wonderful hotel. We were travelling with a friend who unfortunately was poorly when we arrived. The staff swooped in and took excellent care of her. Wesley and his team are really very special, with Jovita providing fabulous service. Nolo in the spa has healing hands! We can highly recommend this gem of a hotel and will be back next year.

Great place to stay in Franschhoek and a good hotel chain to stay associated with , there are a few in the group to choose from.

The staff are really friendly and professional, particularly Wesley the manager. Classified 5 stars but we did not find it so. We booked there for 5 nights, to be in the town centre rather than on a wine farm, but it is definitely overpriced. There is plenty of parking and both main entrances are well secured with someone on duty 24/7. Our room was spacious with a patio and splash pool, bed comfortable, nice quality linen. But lacking in 'warmth' somehow, a bit too 'industrial' for us. Bathroom cleaning was irregular: The bucket to recycle waste water in the shower was an excellent first for us, but it disappeared after the 1st day. Then there were no face cloths ... Although there are small pleasant lounges, there is no bar as such. Breakfast was good. Beware of their cancellation policy! My partner was unwell the day we arrived and got an appointment for him to return to Cape Town to see the doctor. So the next morning we told the manager that we needed to cancel our last night and he informed central reservations, requesting a refund for us. We have now been informed that the last night was kept booked under our name and will not be refunded. Not what we had understood, but have to accept.

Outstanding This is a fantastic boutique hotel in a great location. The breakfast was delicious and varied, the staff extremely friendly and helpful. Room 15 is amazing with huge corner double aspect windows and beautiful views of the hills.

A quiet, comfortable, tranquil place to stay in Franschhoek with all required amenities. Staff were very helpful. Breakfast was good. Enjoyed being able to walk around the town easily from the hotel. Many dining options within an easy walk.