Majoituspaikan vastaus: Dear Guest,thank you for taking the time to share your experience with us.We’re sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the issues you encountered – especially the presence of mold in the shower area, which is absolutely not acceptable and will be addressed immediately by our housekeeping and maintenance teams.We also regret that you found the room too small and were unable to open the window due to the location near the overpass. Your comfort is very important to us, and we understand how frustrating it must be not to be able to get fresh air.Regarding parking and luggage drop-off: it’s true that our parking garage is not directly next to the building, and we’re sorry for any inconvenience this may have caused. We do try to assist our guests as best as possible with check-in and luggage, and we’ll take your feedback into account as we continue to improve our guest experience.Thank you again for your honest feedback – it helps us to grow and make things better for future guests.Best regards, Your LyvInn-Team
Vieraskäyttäjä
Kahden hengen standard-huone
Majoittunut 4. 2025
Yksin matkustavat
1 arvostelu
4.0/10
Lähetetty 24.5.2025
Calisanlar ilgisizdi
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your honest feedback with us.We are truly sorry to hear that you felt our team was indifferent during your stay. Providing warm, attentive, and personalized service is one of our core values, and it’s disappointing to learn that we did not live up to that standard in your experience.Please be assured that we take your comments seriously. We will share your feedback with the entire team and address this internally to ensure that all our guests feel genuinely welcomed and cared for – which is what every guest deserves.If you are willing to share any further details about your experience, we would be very grateful. It would help us understand exactly what went wrong and how we can prevent such situations in the future.We hope to have the opportunity to welcome you again and provide you with the high level of hospitality we are known for.Best regards, Your LyvInn-Team
Aylando
Standard kahden hengen huone
Majoittunut 4. 2025
Yksin matkustavat
3 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 24.5.2025
Habe das perfekte Zimmer in der Ecke bekommen. Außerdem war es ein super Preis für eine Nacht. 50 Euro unschlagbar!
Käännä
Majoituspaikan vastaus: Lieber Aylando, vielen Dank für Ihre tolle Rückmeldung!Es freut uns sehr zu hören, dass Sie mit Ihrem Zimmer – besonders in der ruhigen Ecke – so zufrieden waren und unser Preis-Leistungs-Verhältnis als unschlagbar empfunden haben. Genau das ist unser Ziel: ein komfortabler Aufenthalt zu einem fairen Preis.Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen!Mit besten Grüßen, Ihr LyvInn-Team
Hasmik
Kahden hengen standard-huone
Majoittunut 4. 2025
Matkusta ystävien kanssa
4 arvostelu
9.0/10
Mahtava
Lähetetty 18.5.2025
Das Hotel liegt sehr zentral und fußläufig von Hauptbahnhof gut erreichbar.
Käännä
Majoituspaikan vastaus: Liebe Hasmik,vielen Dank für Ihre tolle Bewertung und die netten Worte! Es freut uns sehr, dass Ihnen besonders unsere zentrale Lage und der Service gefallen haben.Schön, dass Sie sich bei uns wohlgefühlt haben – wir würden uns freuen, Sie bald wieder bei uns im LyvInn Hotel Frankfurt begrüßen zu dürfen.Herzliche GrüßeIhr LyvInn Hotel Frankfurt Team
sabrinayu
Kahden hengen standard-huone
Majoittunut 4. 2025
Matkusta ystävien kanssa
1 arvostelu
9.5/10
Mahtava
Lähetetty 11.5.2025
Lovely staff and great amenities. Everything was clean and bed was very comfortable
Käännä
Majoituspaikan vastaus: Dear Sabrina,Thank you so much for your wonderful review!We’re delighted to hear that you enjoyed your stay, especially our friendly staff, clean facilities, and comfortable beds. Your kind words mean a lot to us!We hope to welcome you back to LyvInn Hotel Frankfurt very soon.Best regards,Your LyvInn Hotel Frankfurt Team
Vieraskäyttäjä
Kahden hengen standard-huone
Majoittunut 4. 2025
Yksin matkustavat
2 arvostelu
10/10
Ylivertainen
Lähetetty 11.5.2025
真不錯啊 這個店旁邊還有很多飯店
有一個大型的商場 非常好
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you very much for your excellent review!We’re glad to hear that you had such a positive experience and enjoyed the convenient location near restaurants and the shopping mall. It’s great to know everything met your expectations.We hope to welcome you back again soon!Best regards,Your LyvInn Hotel Frankfurt Team
Renshengdeyixujinhuan
Standard kahden hengen huone
Majoittunut 2. 2025
Liikematkustajat
10 arvostelu
10/10
Ylivertainen
Lähetetty 7.5.2025
Good price Good service and good location
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you very much for your fantastic review!We’re happy to hear that you were satisfied with the price, service, and location. Your positive feedback means a lot to us.We look forward to welcoming you back to LyvInn Hotel Frankfurt soon!Best regards,Your LyvInn Hotel Frankfurt Team
Vieraskäyttäjä
Kahden hengen standard-huone
Majoittunut 3. 2025
Perhe
3 arvostelu
9.0/10
Mahtava
Lähetetty 1.5.2025
Haven’t parking in the hotel, it’s necessary walking for one and pay for it.
The amenities could be better
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you very much for your review and honest feedback.We’re glad to hear you were satisfied with the cleanliness, location, and service. We understand your concerns regarding the parking situation and room amenities, and we appreciate your input — it helps us continue to improve.We hope to welcome you again in the future!Best regards,Your LyvInn Hotel Frankfurt Team
Vieraskäyttäjä
Kahden hengen standard-huone
Majoittunut 3. 2025
Perhe
5 arvostelu
9.5/10
Mahtava
Lähetetty 30.4.2025
좋은 위치와 청결! 너무 좋아요!
미니 냉장고가 없는게 아쉽지만!
가격이 다 압승합니다!
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you so much for your wonderful review!We’re happy to hear that you loved the location, cleanliness, and overall value. Your feedback regarding the mini-fridge is appreciated — we understand how helpful that can be and will take it into consideration for the future.We hope to welcome you back to LyvInn Hotel Frankfurt soon!Best regards,Your LyvInn Hotel Frankfurt Team
Abdallah
Standard kahden hengen huone
Majoittunut 3. 2025
Liikematkustajat
2 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 20.4.2025
Great hotel with great location near to skyline shopping center near to Frankfurt central station
Käännä
Majoituspaikan vastaus: Dear Abdallah,Thank you very much for your kind review!We are glad to hear that you enjoyed your stay with us and appreciated our great location near Skyline Plaza and Frankfurt Central Station.It was a pleasure having you as our guest, and we look forward to welcoming you back soon!Best regards,Your LyvInn Frankfurt Team
Anonyymi käyttäjä
Standard kahden hengen huone
Majoittunut 3. 2025
Pariskunnat
1 arvostelu
9.5/10
Mahtava
Lähetetty 19.4.2025
clean und nice service
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you very much for your great feedback!We are happy to hear that you appreciated the cleanliness of our hotel and the service provided by our team.It was a pleasure having you with us, and we hope to welcome you back again soon!Best regards,Your LyvInn Frankfurt Team
DONGWOO
Kahden hengen standard-huone
Majoittunut 1. 2025
Matkusta ystävien kanssa
11 arvostelu
9.5/10
Mahtava
Lähetetty 17.4.2025
합리적인 가격으로 친구와 여러 박을 묵을 수 있었습니다. 직원들은 친절했으며, 숟가락 제공 및 인쇄 요청을 흔쾌히 들어주었습니다. 침구와 화장실은 깨끗하였으며 난방도 잘 되었습니다.
Käännä
Majoituspaikan vastaus: Dear Dongwoo,Thank you very much for your wonderful review!We are delighted to hear that you and your friend enjoyed your stay with us at a reasonable price, and that our team could assist you with anything you needed. It’s also great to know that you were satisfied with the cleanliness, the heating, and the service provided.We truly appreciate your kind words and hope to welcome you back again soon!Best regards,Your LyvInn Frankfurt Team