Avani Frankfurt City Hotel arvostelua

Majoituspaikan vastaus: Dear CL SG,It's wonderful to hear that you found our hotel's location to be convenient and that you appreciated the spaciousness and cleanliness of your room. We're also pleased to know that our staff made a positive impression on you with their friendliness and helpfulness.We understand that waiting to check-in can be a bit frustrating, especially after a long journey. Your feedback is invaluable and we will certainly take note of your experience. Our goal is to ensure a seamless arrival and departure for all our guests.We're delighted that you had an overall pleasant stay with us and we look forward to serving you again on your next visit to Frankfurt.Best regards.Marta LealGuest Relations Manager

Majoituspaikan vastaus: Dear Kuailedeyuyx,Thank you very much for your detailed observation. We are glad that you found our room spacious and well-equipped. Our goal is to provide our guests with a comfortable and convenient experience. We have taken note of your feedback regarding lighting. The ambience in our restaurant tends towards softer lighting settings, which some guests may find more relaxing. However, we understand that people’s lighting preferences may vary. Nevertheless, we hope you enjoy your stay here and look forward to serving you again in the future. Best regards.MartaRodriguez LealAvani Frankfurt City

Majoituspaikan vastaus: Dear Jidapa,Your review is greatly appreciated. It's delightful to hear that our location served you well, offering easy access to nearby restaurants and shopping places. We're glad you found our rooms to your liking. On the matter of the air conditioning, we acknowledge your comment and it's our constant endeavor to ensure our guests are comfortable throughout their stay. We appreciate you bringing this to our attention.We hope to welcome you back to our hotel, and aim to make your next stay even more enjoyable. Best Regards.MartaRodriguez LealAvani Frankfurt City

Majoituspaikan vastaus: Dear guest,Thank you very much for your feedback. We're glad to hear that you are satisfied with our service. As for the issue of misplaced items, I'm sorry to hear about your experience. We usually keep lost items for a period of time depends what kind of item. Your example seems to be a misunderstanding, for which we are deeply sorry. We look forward to the opportunity to serve you again and ensure you enjoy a more seamless stay. Have a safe journey. Best regards,Daniela - Guest relations

Majoituspaikan vastaus: Dear Farah fleury,Thank you very much for having chosen Avani Frankfurt City Hotel for your previous stay in Frankfurt and for taking the time to share your feedback with us. We appreciate your positive comments regarding the location of the hotel. It is my real hope that you choose to create more memories with us whenever your travels bring you back to Frankfurt. With kind regards,Daniela - Guest Relations

Majoituspaikan vastaus: Thank you for your feedback! We're thrilled to hear that you enjoyed your 3-night stay with us. It's wonderful to know that Alex made a positive impression with his helpfulness. We take pride in our team's dedication to providing excellent service. We're also glad that you found our location convenient. We hope to welcome you back soon for another great experience! Daniela - Guest relations Avani Frankfurt City Hotel

Majoituspaikan vastaus: Dear Widarti,thank you for your wonderful review! We are thrilled that you enjoyed our convenient location near the train station and that our staff made your stay even more enjoyable. We look forward to welcoming you back for your next trip! Best regards,Daniela - Guest Relations Avani Frankfurt City Hotel

Majoituspaikan vastaus: Dear Faye,Thank you so much for your wonderful feedback and for the 4.5 out of 5 rating! We’re delighted to hear that you enjoyed our location, which made it easy for you to explore the city and travel to the airport and train station. We’re also glad you found the room comfortable, with the comfy bed, decent shower, and the nice touch of the exercise mat. It’s great to know that the coffee in the room and the quiet atmosphere contributed to a good night’s sleep. We truly appreciate your kind words and hope to welcome you back soon!Daniela - Guest Relations