Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti8.9
Mukavuudet8.2
Palvelu8.5
Puhtaus9.1
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(141)
Positiiviset arviot(129)
Arvostelut valokuvien/videon kera(24)
Helppoa liikkua ympäriinsä(37)
Lähellä rautatieasemaa(31)
Herkullinen aamiainen(25)
Ystävällinen henkilökunta(18)
Mahtava yöpyminen!(14)
Kätevä ostosten tekoon(9)
Kielteisiä arvosteluja(12)
NathaP
Standard kahden hengen huone
Majoittunut 5. 2025
Pariskunta
11 arvostelu
9.0/10
Mahtava
Lähetetty 29.6.2025
Great location. Really enjoy our vacation.
Käännä
Majoituspaikan vastaus: Dear NathaP,Thank you very much for your great review and kind words!We’re delighted to hear that you enjoyed your stay with us and appreciated our central location and the cleanliness of the hotel. Your positive feedback on the amenities and service is also truly appreciated.We look forward to welcoming you back soon for another enjoyable stay.Best regards,Scott F. ThaxtonDirector of Operations
Lindasun1213
Premier-sviitti
Majoittunut 5. 2025
Perhe
10 arvostelu
10/10
Ylivertainen
Lähetetty 15.6.2025
非常整潔,安全衞生。不愧是連鎖酒店
Käännä
Majoituspaikan vastaus: Dear Lindasun1213,Thank you very much for your perfect rating and kind words regarding your stay in our Premium Suite at the Mercure Hotel Kaiserhof Frankfurt City Center.We are delighted to hear that you found our hotel clean, safe, and up to the standards you expect from an international hotel brand. Your feedback is truly appreciated and will be shared with our team.We look forward to welcoming you back in the future.Best regardsScott F. ThaxtonDirector of Operations
Majoituspaikan vastaus: Dear Tabiashi,Thank you very much for staying with us at the Mercure Hotel Kaiserhof Frankfurt City Center and for taking the time to share your thoughtful feedback.We are delighted to hear that you appreciated our convenient location near Frankfurt Central Station, the cleanliness of your room, and the environmentally conscious atmosphere. It is also wonderful to know that our team provided you with kind and attentive service — your kind words are truly appreciated.We also sincerely thank you for your constructive comments regarding the bed stability, sound insulation, and the absence of in-room slippers. Please rest assured that we will review these points internally to see how we can enhance comfort for future guests.It was a pleasure to have you with us, and we hope to welcome you again on your next visit to Frankfurt.Best regardsScott F. ThaxtonDirector of Operations
Vieraskäyttäjä
Standard kahden hengen huone
Majoittunut 4. 2025
Liikematkustaja
40 arvostelu
9.0/10
Mahtava
Lähetetty 2.6.2025
交通方便路對面有小龍坎火鍋
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you very much for your great review and for choosing to stay at the Mercure Hotel Kaiserhof Frankfurt City Center.We are pleased to see your high ratings, especially for cleanliness, location, and facilities. It's also wonderful to know that you enjoyed the convenience of the nearby amenities and restaurants.We truly appreciate your feedback and hope to welcome you again on your next visit to Frankfurt.Best regardsScott F. ThaxtonDirector of Operations
JunJun95
Standard kahden hengen huone
Majoittunut 4. 2025
Matkustus ystävien kanssa
5 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 24.5.2025
Location is not too bad
Käännä
Majoituspaikan vastaus: Dear JunJun95,Thank you for your kind review. We’re pleased to hear you were satisfied with the cleanliness and overall experience. We hope to welcome you again on your next visit to Frankfurt!Best regardsScott F. ThaxtonDirector of Operations
Anonyymi käyttäjä
Standard kahden hengen huone
Majoittunut 2. 2025
Liikematkustaja
3 arvostelu
7.0/10
Lähetetty 24.5.2025
火車站地區臟亂差,不建議入住。
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your feedback. While we’re glad you appreciated the cleanliness, we regret that the surrounding area did not meet your expectations. Please note that the hotel is committed to providing a safe and comfortable stay despite external factors.Best regardsScott F. ThaxtonDirector of Operations
Vieraskäyttäjä
Kahden hengen standard-huone
Majoittunut 4. 2025
Perhe
3 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 14.5.2025
호텔은 좀 작은편이고 싱글사이즈 침대가 두개있는 정말 협소한 방이었어요..깨끗하지만 샤워부스에 물이 잘 안빠져서 화장실 바닥으로 넘쳐흘러서 큰 수건으로 다 닦고 좀 불편했어요! 그래도 직원분들은 친절했어요!
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your feedback about your stay with us.We are pleased to hear that you appreciated the friendliness of our staff and our convenient location. At the same time, we regret that the room size and the issue with the shower drainage did not fully meet your expectations. Please accept our sincere apologies for the inconvenience caused. We will certainly look into this matter and ensure the drainage is functioning properly.We hope to have the opportunity to welcome you again in the future and to provide you with an even more pleasant stay.Best regardsScott F. ThaxtonDirector of Operations
Naiyoudelvxing
Standard kahden hengen huone
Majoittunut 3. 2025
Liikematkustaja
30 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 19.4.2025
房間較小,wifi信號不穩定
Käännä
Majoituspaikan vastaus: Dear Naiyoudelvxing,Thank you for taking the time to share your feedback. We’re sorry to hear that the room felt small and the Wi-Fi connection was unstable during your stay. Your comments are valuable to us and we will address the Wi-Fi issue with our technical team to ensure improvements.We appreciate your visit and hope to welcome you back under better circumstances.Best regardsScott F. ThaxtonDirector of Operations
Aqxiansheng
Standard kahden hengen huone
Majoittunut 2. 2025
Liikematkustaja
53 arvostelu
10/10
Ylivertainen
Lähetetty 10.4.2025
地址位置好,交通方便
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you very much for your wonderful review. We are pleased to know that you appreciated our convenient location and easy access to transportation. It’s great to hear that this contributed positively to your stay.We look forward to welcoming you again in the future.Best regardsScott F. ThaxtonDirector of Operations
Majoituspaikan vastaus: Dear Guest,Thank you very much for your excellent review. We’re delighted to hear that you found our hotel conveniently located next to the train station and that our team was able to assist you with an early breakfast package. Your kind words truly motivate us to keep delivering great service.We would be happy to welcome you again on your next visit to Frankfurt.Best regardsScott F. ThaxtonDirector of Operations
Vieraskäyttäjä
Standard kahden hengen huone
Majoittunut 2. 2025
Yksin matkustava
2 arvostelu
10/10
Ylivertainen
Lähetetty 31.3.2025
衞生:挺乾淨的
房間還是小些,但是定連鎖還是安全些
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your positive feedback! We’re happy to hear that you found our hotel clean and secure, and we appreciate your kind words. We hope to have the pleasure of welcoming you back soon.Best regards,Scott F. ThaxtonDirector of Operations
iGwaNG
Kahden hengen standard-huone
Majoittunut 11. 2024
Matkustus ystävien kanssa
10 arvostelu
10/10
Ylivertainen
Lähetetty 12.2.2025
The hotel is convenient to travel near the train station, easy to travel to cities around the area. There are convenience stores nearby, easy to find food, and the rooms are suitable for tourists, clean and orderly.
Käännä
Majoituspaikan vastaus: Dear iGwaNG,Thank you for your wonderful review! We're thrilled to hear that our hotel's location was convenient for your travels and that you found the rooms clean and suitable for tourists. We appreciate your feedback and look forward to welcoming you again in the future.Best regards,Scott F. ThaxtonDirector of Operations
Vieraskäyttäjä
Standard kahden hengen huone
Majoittunut 10. 2024
Liikematkustaja
15 arvostelu
10/10
Ylivertainen
Lähetetty 22.1.2025
中央火車站附近,交通方便。
Käännä
Majoituspaikan vastaus: Dear guest,Thank you for your positive feedback! We're delighted to hear that you found our location convenient and easy to access. We hope to welcome you back soon.Best regards,Scott F. ThaxtonDirector of Operations
Vieraskäyttäjä
Standard kahden hengen huone
Majoittunut 12. 2024
Yksin matkustava
7 arvostelu
10/10
Ylivertainen
Lähetetty 22.1.2025
酒店相當好,忘記拍照了,前台很熱心,值得推薦。
Käännä
Majoituspaikan vastaus: Thank you for your kind review! We're glad to hear you had a pleasant experience with us. We look forward to welcoming you back again soon!Best regards,Scott F. ThaxtonDirector of Operations
Elora
Kahden hengen standard-huone
Majoittunut 11. 2024
Matkustus ystävien kanssa
1 arvostelu
10/10
Ylivertainen
Lähetetty 20.12.2024
Close to station perfect for travelling! Very clean and tidy and staff very helpful.
Käännä
Majoituspaikan vastaus: Dear Elora,Thank you for your wonderful feedback! We're delighted to hear that you had a pleasant stay with us and that our location was convenient for your travels. It's great to know that you found our hotel clean and tidy, and that our staff was helpful.We look forward to welcoming you again in the future!Best regards,Scott F. ThaxtonDirector of Operations