Majoituspaikan vastaus: Dear Guest,thank you for taking the time to share your experiences with us. We are pleased to hear that you appreciate the central location of our hotel near Frankfurt's main attractions. We are sorry that you experienced some inconveniences during your stay. Your feedback will help us to continually improve our service. We strive to create a pleasant and comfortable atmosphere for our guests at all times.We hope that we will be able to welcome you back to the Leonardo Hotel Frankfurt City Center soon and that you will have an even more pleasant experience on your next stay.Kind regards,Leonardo Team
Vieraskäyttäjä
Yhden hengen huone
Majoittunut 2. 2025
Liikematkustajat
10 arvostelu
3.7/5
Lähetetty 28.3.2025
Location…we will not stay in that area again - not safety at all. Rooms are ok, good that room was always cleaned - thanks to housekeeping team. Cold in rooms if it’s cold outside. Breakfast is limited, but good enough
Käännä
Majoituspaikan vastaus: Dear Guest,we are sorry to hear that you were unable to fully enjoy your stay with us. Your safety and well-being are of the utmost importance to us at the Leonardo Hotel Frankfurt City Center. However, we are pleased that you appreciated the cleanliness of our rooms. Our housekeeping team always does an excellent job to provide our guests with a pleasant experience.We take your feedback regarding the temperature in the rooms seriously and will discuss this internally. At breakfast, we strive to offer a variety of options to meet the different needs and preferences of our guests.We hope to welcome you again in the future despite your concerns. Yours sincerely,Leonardo Team
Majoituspaikan vastaus: Dear Guest,We are very pleased to hear that you had a pleasant stay at our Leonardo Hotel Frankfurt City Center. We were particularly pleased to receive your compliments about our friendly and helpful receptionist. Our employees always strive to meet all the needs of our guests to ensure a smooth and pleasant stay.We hope to welcome you back soon.Kind regards,Leonardo Team
Majoituspaikan vastaus: Dear Guest,we are very pleased to hear that your stay with us at the Leonardo Hotel Frankfurt City Center met your expectations. Cleanliness is very important to us and we strive to offer our guests a comfortable and affordable experience. We hope to welcome you back soon.Kind regards,Your Leonardo Team
Meimeimama
Comfort-huone
Majoittunut 11. 2024
Liikematkustajat
48 arvostelu
4.5/5
Mahtava
Lähetetty 10.2.2025
湊合住!離火車站近
Käännä
Majoituspaikan vastaus: Dear Guest,we are glad that you appreciate our location near the train station. We always strive to offer our guests the best possible service and are pleased that this is reflected in your case. We hope to welcome you again soon at our Leonardo Hotel Frankfurt City Center.Kind regards,Leonardo Team
2인실 사용했습니다.
시설은 2인실 치고 넓고, 청결합니다
엘리베이터는 옛날식이라 문이 열리고
문을 직접 열어줘야 합니다!
비누가 비치되어 있지만 비누가 없습니다ㅠㅠ
세면도구는 챙겨오시는 게 좋습니다
제가 썼던 방은 끝방이라 와이파이가 잘 안됐어요:(
Käännä
Majoituspaikan vastaus: Dear Guest,thank you for staying at the Leonardo Hotel Frankfurt City Center and for sharing your thoughts on your stay. We are pleased to hear that you appreciated the spaciousness and cleanliness of your room.We are sorry to hear that you had difficulties with the Wi-Fi and that certain aspects of your stay did not meet your expectations. Your feedback is very valuable and helps us to constantly improve our service. We hope to welcome you back soon and offer you an even better experience. Yours sincerely,Your Leonardo Team
Vieraskäyttäjä
Comfort-huone
Majoittunut 12. 2024
Pariskunnat
9 arvostelu
4.5/5
Mahtava
Lähetetty 24.1.2025
Frankfurt hbf has tons of homeless, *******, dealers on the street. Police are patrolling randomly. If you travel alone, need to be extra careful. Hotel is nice and big. Staff are nice. Close to train station.
Käännä
Majoituspaikan vastaus: Dear Guest,We are very pleased to hear that you found our hotel and our staff to be pleasant. Your safety and well-being are very important to us and we hope that, despite the circumstances, you had a pleasant stay with us.We hope to welcome you back to the Leonardo Hotel Frankfurt City Center soon.Best regards,Leonardo Team