Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.5
Mukavuudet4.3
Palvelu4.4
Puhtaus4.5
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(117)
Positiiviset arviot(109)
Arvostelut valokuvien/videon kera(19)
Loistavat huoneet(16)
Mahtava yöpyminen!(11)
Herkullinen aamiainen(10)
Ystävällinen henkilökunta(7)
Todella hyvä sijainti(7)
Kätevä sijainti(7)
Kielteisiä arvosteluja(8)
Vieraskäyttäjä
Superior kahden hengen huone
Majoittunut 1. 2025
Liikematkustajat
16 arvostelu
5.0/5
Ylivertainen
Lähetetty 14.3.2025
房間挺大的,早餐豐富
Käännä
Tijani Adekunle
Comfort-huone
Majoittunut 1. 2025
Perhe
1 arvostelu
4.7/5
Mahtava
Lähetetty 24.2.2025
Amazing
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,Team Leonardo Royal Frankfurt
maggiela
Superior Double -huone
Majoittunut 1. 2025
Liikematkustajat
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 22.2.2025
超出預期了,還會再來。房間很乾凈衞生。
Käännä
Majoituspaikan vastaus: Dear Guest,We are very pleased that we exceeded your expectations and that you were satisfied with the cleanliness of our room. It is always our goal to offer our guests an excellent stay. We look forward to welcoming you back to the Leonardo Royal Frankfurt.Kind regards,Team Leonardo Royal Frankfurt
Lifts are poor and waiting times long at peak times such as Breakfast. Food choices are very limited in the bar and restaurant
Service extremely poor in the bar area but one lady apologised and did her best but 30 minutes waiting time for drinks is not good enough.
Rooms comfortable and clean
Käännä
Majoituspaikan vastaus: Dear Guest,Your feedback is invaluable to us. We regret to hear about your experience with the waiting times and service in our bar area. It's our aim to ensure our guests have a pleasant experience, and we apologize if you felt this was not met on this occasion. On the brighter side, we're glad you found our rooms to be comfortable and clean. Regarding our breakfast offerings, we do our best to cater to a wide range of tastes. Also, our chefs are always ready to prepare warm egg dishes upon request to enhance your breakfast experience.Peak hours can sometimes result in longer waits and we appreciate your patience during these times. Thank you once again for your feedback. We hope to have another opportunity to serve you better in the future.Best regards,Team Leonardo Royal Frankfurt
Majoituspaikan vastaus: Dear Guest,First of all, we would like to apologise that your stay at our Hotel Leonardo Royal Frankfurt did not meet your expectations. Your opinion is very important to us and we take your feedback very seriously.We are very sorry to hear that you were unhappy with the condition of your room. We place great importance on cleanliness and comfort and sincerely apologise for the inconvenience you experienced. We always endeavour to provide a pleasant atmosphere for our guests. We regret that you found our staff unfriendly. Our goal is to provide excellent service to every guest, regardless of their background. We will use this feedback to further improve our service.Our hotel is conveniently located, with a bus stop right outside the door, from where you can reach the city centre in just minutes. We also attach great importance to a varied and high quality breakfast offer and prepare fresh egg dishes on request.We would like to emphasise that we have an open ear for all our guests' concerns. You can contact the team on site at any time so that we can offer you another room or try to solve the problem.With kind regards,Team Leonardo Royal Frankfurt
Wir waren im 16. Stock - tolle Aussicht. Frühstück perfekt.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for the good review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,Team Leonardo Royal Frankfurt
very comfortable hotel with nice city view in the high level floor.
Käännä
Majoituspaikan vastaus: Dear Guest,We're delighted to learn that you found our hotel comfortable and enjoyed the city view from the high floor. Your positive comments truly motivate us to continue providing exceptional services to our guests. Best regards,Team Leonardo Royal Frankfurt
Anonyymi käyttäjä
Comfort-huone
Majoittunut 11. 2024
Pariskunnat
3 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 2.1.2025
Man musste Essen selber abholen
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Team Leonardo Royal Frankfurt