NH Collection Frankfurt Spin Tower arvostelua

Majoituspaikan vastaus: Dear Guest,What a delightful review to read! Thank you very much for taking the time to share your experience about staying at NH Collection Frankfurt Spin Tower.Your positive remarks about our hotel truly warmed our hearts. It's delightful to hear that our prime location and dedicated staff contributed to a memorable stay. It's also good to know that you found the parking convenient. We always strive to provide our guests with the utmost comfort and convenience. Your recommendation is the highest praise we could hope for. We look forward to welcoming you back soon.Fariza KurbonaliyonGuest Relations ManagerNH Collection Frankfurt Spin Tower

Majoituspaikan vastaus: Dear Guest,Thank you so much for your wonderful feedback about your experience at the NH Collection Frankfurt Spin Tower! It's delightful to hear that our hotel's location and the surrounding scenery have contributed to your positive experience. Our aim is to provide a setting that allows our guests to enjoy the natural beauty that surrounds us. We are pleased that this aspect of our service met your expectations. Your feedback is valuable, and we hope to have the opportunity to welcome you back soon.Mohammad AL-Abass - Guest RelationsNH Collection Frankfurt Spin Tower

Majoituspaikan vastaus: Sehr geehrter Gast,zuallererst vielen Dank für Ihre wunderbare Bewertung! Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben und vor allem unsere Lage sowie die Sauberkeit hervorheben. Ihre positive Rückmeldung ist für uns eine wertvolle Bestätigung. Es wäre uns eine Freude, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen.Mohammad AL-Abass - Guest RelationsNH Collection Frankfurt Spin Tower

Majoituspaikan vastaus: Dear valued guest,Your kind words are truly appreciated. You've highlighted all the things that we strive to provide to our guests - a friendly staff, a clean environment, and a prime location. The NH Collection Spin Tower team is delighted to hear that we met your expectations and contributed to a positive experience. Your review serves as an encouragement to all of our staff as we continuously strive to provide high-quality service. We're looking forward to welcoming you back on your next visit. Best regards.Fariza KurbonaliyonGuest Relations ManagerNH Collection Frankfurt Spin Tower

Majoituspaikan vastaus: Dear Guest,It's delightful to hear that you had a positive experience during your business trip at our hotel-NH Collection Frankfurt Spin Tower. The view from our rooms is indeed one of the many aspects we take pride in. We strive to offer our guests a memorable stay and it’s heartening to know that we were able to accomplish that during your visit. We hope to welcome you back in the not too distant future. Safe travels!Fariza KurbonaliyonGuest Relations ManagerNH Collection Frankfurt Spin Tower

Majoituspaikan vastaus: Dear Ryandaxia,It's wonderful to hear that you have enjoyed the culinary offerings at our hotel-NH Collection Frankfurt Spin Tower. Providing our guests with a delightful dining experience is a part of our commitment to excellent service. We look forward to welcoming you back for another pleasant stay.Best Regards,Fariza KurbonaliyonGuest Relations ManagerNH Collection Frankfurt Spin Tower

Majoituspaikan vastaus: Dear Amo86, Thank you for taking the time to share your experience at NH Collection Frankfurt Spin Tower! We are delighted to hear that you appreciated our hotel's location and cleanliness. It's wonderful to know that you found our facilities to your satisfaction and would recommend us to others visiting Frankfurt. We continually strive to meet and exceed our guests' expectations, and your kind words affirm our efforts. We greatly value your feedback and look forward to having the opportunity to serve you again in the future.Fariza KurbonaliyonGuest Relations ManagerNH Collection Frankfurt Spin Tower

Majoituspaikan vastaus: Sehr geehrter Gast, vielen herzlichen Dank für Ihre ausführliche Rückmeldung und Ihre ehrlichen Worte.Es freut uns sehr, dass Ihnen unser modernes Zimmerdesign sowie der Ausblick aus dem 10. Stock grundsätzlich gut gefallen haben – auch wenn Sie sich eine andere Ausrichtung des Zimmers gewünscht hätten. Gerne vermerken wir Ihre Präferenz für künftige Aufenthalte und empfehlen, solche Wünsche bereits bei der Buchung anzugeben – wir tun stets unser Bestes, diese zu erfüllen.Wir bedauern aufrichtig, dass die Skybar an Ihrem Aufenthaltstag aufgrund einer privaten Veranstaltung geschlossen war. Dass Sie sich bewusst für unser Haus entschieden haben, um die Bar genießen zu können, verstehen wir gut – umso mehr tut es uns leid, dass Sie enttäuscht wurden. Ihr Hinweis zur vorherigen Kommunikation ist sehr wertvoll, und wir werden künftig noch stärker darauf achten, solche Informationen transparent weiterzugeben.Auch Ihre Erfahrung beim Check-in nehmen wir ernst. Warteschlangen sollten vermieden werden, insbesondere bei Hochbetrieb. Ihr Hinweis zur besseren Besetzung der Rezeption ist bereits an unser Team weitergegeben worden.Trotz dieser Punkte freut es uns, dass Sie unser Hotel insgesamt positiv bewerten und sich vorstellen können, wieder bei uns zu übernachten. Wir danken Ihnen für Ihre konstruktive Kritik und hoffen, Sie bei Ihrem nächsten Besuch vollends zu überzeugen – mit reibungslosem Check-in, geöffneter Skybar und einem Zimmer ganz nach Ihrem Wunsch.Mit freundlichen Grüßen,Mohammad AL-Abass - Guest Relations NH Collection Frankfurt Spin Tower

Majoituspaikan vastaus: Lieber Gast,was für eine wunderbare Bewertung! Vielen Dank, dass Sie sich die Zeit genommen haben, das NH Collection Frankfurt Spin Tower auf dieser Website zu bewerten. Eine hohe Bewertung wie diese ist wirklich ein Kompliment für unser Hotel und unsere Mitarbeiter. Im Namen des gesamten Teams möchte ich mich bei Ihnen für Ihre Freundlichkeit und Ihren Aufenthalt bei uns bedanken. Wir hoffen sehr, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Mohammad AL Abass - Guest Relation

Majoituspaikan vastaus: Dear Faye Chen, Thank you for sharing your feedback. We regret to hear that you felt the value for money did not fully meet your expectations. At NH Collection Frankfurt Spin Tower, we strive to offer a high level of service and comfort, and we appreciate your insights as they help us improve.We hope to have the opportunity to welcome you again and provide you with an even better experience in the future.Best regards,Mohammad AL-Abass - Guest Relations

Majoituspaikan vastaus: Dear Guilherme, Thank you for your kind feedback! We are pleased to hear that you found NH Collection Frankfurt Spin Tower to be a good choice for your stay during the fair. Clean rooms, a convenient location, and a satisfying breakfast are all key aspects we strive to provide for our guests.It’s great to know that you would choose to stay with us again—we look forward to welcoming you back in the future!Best regards,Mohammad AL-Abass - Guest Relations

Majoituspaikan vastaus: Dear Jonathan, Thank you for taking the time to share your feedback about your stay at NH Collection Frankfurt Spin Tower. We're glad to hear that you appreciated our central location and the smart design of your room.We sincerely apologize for the initial mix-up with your room type. However, we’re pleased that our team was able to promptly resolve the situation and offer you complimentary breakfast and a drinks voucher as a gesture of goodwill. Providing a high level of customer service is very important to us, and we're happy to know that you found our response satisfactory.We truly appreciate your understanding and hope to welcome you back in the future for an even smoother and more enjoyable stay!Best regards,Mohammad AL-Abass - Guest Relations

Majoituspaikan vastaus: Dear Achman, Thank you for sharing your feedback with us. We’re glad to hear that your overall experience was satisfactory.Regarding the unfinished appearance of the ceiling and columns in the room, this design choice reflects a modern, industrial aesthetic that aligns with the contemporary style of our hotel. However, we understand that design preferences can vary, and we appreciate your input. Your feedback helps us better understand our guests’ expectations and improve where possible.We hope to have the pleasure of welcoming you back in the future for an even better experience.Best regards,Mohammad AL Abass - Guest Relations

Majoituspaikan vastaus: Dear Chi Pui, Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the services and facilities at the NH Collection Frankfurt Spin Tower and that the quality and standards of our hotel met your expectations.Our primary goal is to provide our guests with a first-class and memorable experience. Your positive feedback is a wonderful motivation for our team to maintain and continuously enhance the high level of service we strive to deliver.We would be thrilled to welcome you back soon so you can once again enjoy the comfort, excellent amenities, and warm hospitality that we pride ourselves on. If you have any suggestions or special requests to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you for choosing to stay with us. We look forward to having the pleasure of hosting you again!Kind regards,Mohammad Al Abass - Guets Relation