Good location , clean apartment , somewhat dissatisfying service from reception staff but over all ok
Käännä
Majoituspaikan vastaus: Dear Hayden, We appreicate the feedback regarding the hotel and we thank you for letting us know about your dissatification with the staff. We will speak with them regarding the matter and how to improve for future. Kind regards, L.Deayton | Hotel Manager
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Qing
Majoittunut 12. 2022
Pariskunnat
12 arvostelu
4.7/5
Mahtava
Lähetetty 29.12.2022
Near story bridge and China town. Staff are very friendly and helpful.
Käännä
Majoituspaikan vastaus: Dear Qing,We appreciate your feedback regarding the room and look forward to welcoming you back next time you come to Brisbane!Until then, L. Deayton | Hotel Manager
Majoituspaikan vastaus: Dear Valued Guest, We appreciate your feedback and apologise for the less than satisfactory stay. We hope you will give us another chance in future! Kind regards, L. Deayton | Hotel Manager
Vieraskäyttäjä
Majoittunut 1. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 13.1.2024
They were so accommodating and amenable to additional requests. The reception is on call 24/7. The receptionist was so nice. The room was really nice and the view was beyond expectation. You can see the story bridge and south bank.
Käännä
Vieraskäyttäjä
Majoittunut 11. 2023
Muu
2.0/5
Lähetetty 7.11.2023
Toilet seat plastic coming up around edges, rooming never cleaned even though I stayed for 5 nights. Limited information available in the rooms. Stayed there around ten years ago and don't think they have done any Maintenace since
Käännä
Vieraskäyttäjä
Majoittunut 11. 2023
Muu
2.0/5
Lähetetty 7.11.2023
The hotel room that we booked was the 'best in the building' according to staff. $395 per night. Room was dirty, dated and disappointing. Location was great if you are heading to the Valley. Easy walk. View of the bridge was great. Stains on the furniture and generally unclean. Disappointing.
Käännä
Vieraskäyttäjä
Majoittunut 9. 2023
Muu
5.0/5
Ylivertainen
Lähetetty 3.9.2023
Another great time at Oakwood Hotel for Riverfire. Our room and view were great as per usual. Staff were so organised and so polite and always helpful on such a busy date. Thank you for making us feel welcomed we will be back next year.
Käännä
udontnomee3e
Majoittunut 5. 2023
Perhe
1.0/5
Lähetetty 13.5.2023
Room was about 30° upon arrival, aircon was set at high, sun was beaming into the room & it was like a hot furnace. It was dusgustingly filtly, beds made really badly, dust & grime all over the walls & skirting. Air con was loud & barely works. Fan in bedroom doesnt have a control to work. We were supplied 1/4 roll of toilet paper & that was all for a family of 4. I was SO dissapointed in this room, don't think I will be back unless they up the quality control. Family room had main downstairs with ensuite & upstairs was 2 singles but they needed to access main bedroom to use bathroom. Shower was filtly, mould & scum. Wouldn't be putting younger kids up stairs as the stairs were a bit dangerous at the top. Only positive for this place is its location .
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Käännä
Vieraskäyttäjä
Majoittunut 7. 2023
Liikematkustajat
3.0/5
Lähetetty 29.7.2023
I arrived at 12.15am and reception was open so that was a good start. The location is right under the Story Bridge which made it tricky with gps directions it kept getting confused. On getting into my room, I looked for a blanket as it was quite cool, but there was none in the cupboard. I called to reception to bring me a blanket, after about 10 min someone came up, they couldn’t find a blanket so brought me a comforter with no cover on it (gross!!) and stained. Not happy! Lifts were out of service the first morning, then only one was operational for the rest of my stay ( 3 nights) which made for a very slow trip to ground floor in the mornings. Showers were dreadful, pressure was great, but hot water didn’t last very long, it was like there was a timer on the hot water. Every shower I had was the same. I couldn’t wash my hair as there wasn’t enough time unless I wanted to have a freezing cold shower. I would not stay here again.
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Käännä
Vieraskäyttäjä
Majoittunut 7. 2023
Muu
5.0/5
Ylivertainen
Lähetetty 4.7.2023
We stayed at the Oakwood for 21 days and it was a lovely place with friendly staff who were always around to help if needed. The location is excellent with the river boardwalk just 2 mins down the road. Lots of excellent restaurants to have food nearby and very close to the CBD area.
Käännä
Vieraskäyttäjä
Majoittunut 7. 2023
Muu
4.0/5
Erittäin hyvä
Lähetetty 4.7.2023
I have mixed feelings here..We stayed here for a few nights and booked a high floor room with bridge view.The location of the hotel is good although it is surrounded by the busy roads and there is no let up from the traffic noise.We had the room and view that we wanted and were glad of this. However just bear in mind about the traffic noise, we were unable to have the balcony doors open during the night.The balcony is also very small. The room was ok. Staff here were lovely.Although there is a restaurant it was not open other than for breakfast. If you have reduced mobility be warned that this hotel is on a steep incline. The surrounding area comes to life at night time with so many bars and restaurants to choose from.You can also walk to the shopping malls from the hotel too. So as I said I have mixed feelings..Would I recommend ?Yes I would. Would I return?Yes I would. It was great having the views of Brisbane that we did from our room and I am really glad we chose to stay there and have the room we did even though it was so noisy.
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Käännä
Vieraskäyttäjä
Majoittunut 4. 2023
Muu
4.0/5
Erittäin hyvä
Lähetetty 19.4.2023
Arrived 27 February to 3rd March Hotel no problem. Nice location, paid a 100 dollars deposit still not received it back into my account, back in the UK now I would like to think there is a good reason for the delay , like i said enjoyed the hotel & location,