DoubleTree by Hilton Fort Worth Fossil Creek

De verdad excelente ubicación y muy limpio súper bueno

I had to go here due to a house fire on 3-14-25. They were the only hotel that had availability. Heather was helpful due to our situation. She was the only one that was helpful, kind and understanding of our situation. As most family's do, we had cats. I had placement for them the following morning as they were just in a fire and traumatized. At 3am in the morning. my husband went to put food out for my cat that had ran away scared and she came to him for comfort and he didn't have the heart to leave her there in a burnt water logged house but bring her to the hotel. At 4am in the morning, A security guard knocked on our door and said, cat has to go. I explained I had arraignment to take her to family in just 4 hrs. I explained I just lost my home and no where to go and placing animals was difficult at 4am. He said "I don't care, cat needs to leave now, rules " I had placed my cat with someone at 4am!!! I barely got 2 hrs of sleep and I had to drive and find a home for cat temporarily. This hotel is crap, We checked out by Sunday ( a day early) and they asked why. I explained their hospitality sucks and I pray they never go through what I did and lose everything and have people being asses to you. We were even nice and cleaned up before we left. I will NEVER stay in a Hilton of any sort!!! Worst human beings ever, except Heather. She was sweet, but needs to find better people to work for!!!!

Restroom in the room did not have a fan. Refrigerator in room did not close, did not cool well. Toilet did not flush well. The kids liked the pool and spa. Coffee not convenient to get as to go in the dining room. Bar closes early on the weekend. It was so so and overpriced due the Valentines holiday.