The Factor's Inn & Factor's Cottage

慎住。旅館是沒有人的除了你自己，更別提早餐還有什麼服務。入住要去旁邊大幾百米外的城堡酒店辦理，拿鑰匙自己回來。與酒店介紹嚴重不符。黑夜黑房子單獨一棟衹有你自己👀

There are shampoo, shower gel and body lotion, if provide some toothpaste and toothbrush more better. Also, there are nice desks and a bench/chair, it’s kind for us to sit at the desk to take a sip if there are two chairs available. Love the position of the hotel, it’s good for guys who have no cars like us , just right close to the start of the trail :)

Great Room, Confusing Check in The check in is SO confusing. We checked in at the castle up the road. They stated we were in the cottage so we went to the cottage which did not have our room number. We went back to the castle and they finally told us to go to the pub and the room was above it. Great room, 2 bathrooms!

Beautiful short walk to the castle. Loved the walled garden

Beautiful property, lovely room. Ian, the gentleman whom we saw on check out was lovely to deal with.

Such a disappointing experience 1. Inaccurate information of wifi name and password on the guest sheet and binder—2 incorrect wifi names that no longer exist 2. Unknowledgeable staff—had no idea what their own wifi name and password were 3. Irresponsible manager—asked me to check if the light was on the wifi router which is placed in the hallway, instead of checking up on it herself or sending someone to do it. I went and checked it anyways and told her the light was on. Again, no attempt was made to come to the site and check what was wrong. Instead, she said there was nothing she could do but calling an engineer who can come in the next morning since it was after 5pm (it was just after 5pm, meaning no internet service in my room for at least 15hrs). And she said there won’t be any compensation because wifi is an “outside provider” and the hotel is not responsible for it. 4. Unsanitary room—hair in the bath tub, a brown stain on the towel, blood on the wall, and a disgustingly dirty kettle + a HUGE spider under the sheet. 5. No reception in the building—Factor’s Inn & Cottage is operated by another hotel. You need to make a 15min round trip (or more if you have luggages or backpacks to carry) to the Inverlochy Castle Hotel which is a 5-star, fancy place. Probably another reason why staff is unknowledgeable and the manager is so rude, busy taking care of her own “luxury hotel” guests. 6. You need go to this hotel to check-in and pick up a room key yourself, so please be aware if you are a backpacker!