Holiday Inn Resort Fort Walton Beach

Had a great family vacation in October, 2024! Staff were very professional and went out of their way to make sure we had everything we needed!! Rooms have been remodeled and were very clean!! We had a beautiful ocean front room with a balcony. This was our second visit and will definitely be back next year!!!

Great place for vacation with the family and business travel. Been traveling here for work for several years. Every time come back to the same hotel. Every time Joe makes us feel at home after a long day of work. Lazy river after working all day is the icing on the cake.

Stayed four days, the resort was fairly clean and tastefully decorated. The BIG issue was the hotel maid staff stole valuable items from our room. We reported to hotel staff, it was brushed aside. Room has a very small safe, couldn't fit all of our valuables in it when we went to beach. A police report was filed, the sheriff said we will not likely get our items back. The front desk staff was very unfriendly as well. Bartender and waitresses were fine. Overall very disappointing staff and NOT worth the price.

Wonderful stay other than the weather with hurricane coming in. Kids liked the bunk room, walk to beach wasn’t very far, and loved being so close to the pier and restaurants so we could walk! Super friendly staff! Restaurant in hotel is a plus!

We decided to stay here because of the pool experience in which the lazy river has no current and made with filthy rocks dripping on you. The cost of the hotel is different than what’s listed online. We walked into the hotel room and paid $400 for a disgusting room that hadn’t been cleaned, hair in fridge and all over filthy shower and the room smelled like rubbing alcohol and very dangerous to ingest for a day. They are so use to receiving complaints that the GM can’t even resolve the experience with comping the room and instead blames it on IHG corporate complaints department. The breakfast food is disgusting and hotel staff is terrible especially leadership. Stay anywhere but here. Worst hotel I have ever stayed in.

We just left this property and had very mixed reviews. 2 major issues really put a damper on our stay. No hot water for the first 2 days of our stay! As you can imagine, this was extremely frustrating and unpleasant. The other issue was the toilet. It would barely flush and when it did, it took about 10 minutes for the tank to fill back up. Maintenance had to come up twice during the week to work on it. Other issues-prices on the website are not up to date. Expect to pay much more than what is listed on the website. The lazy river had no current at all. There is a homeless guy that looks like he lives under the walkway to the beach. And BTW, traffic is horrible in the area with all the road construction going on. Some positive notes: Guests are able to use the amenities at the sister property next door (restaurant, pool, etc). Most of the property was very clean, though the center island of the pool some trash that looked like it had been there for a while. The staff was friendly. There is plenty of parking and stuff to do within walking distance. Restaurant, tiki bar, indoor pool, hot tub and great views of the ocean. This resort has a lot to offer, but our stay really ****** due to the couple issues we experienced. I don't think we will ever go back to this property.

The best place to stay at Fort Walton Beach! The beach location is gorgeous. I highly recommend trying to get a beachside view; sitting on the balcony and taking in the view is amazing. Best hotel staff!!! The pool area/lazy river is always clean and very well kept. The restaurant and dining area are always very clean. The breakfast buffet looks amazing every morning; the fruit selection always looks fresh and for the bacon lovers, it was on the buffet every day of my 18-day stay. Exceptional staff shoutout: Joe the bartender made for the best evening experiences; he is amazing! Every morning started with a smile; Bella was the greatest in the restaurant; greeting everyone with such positive energy and taking amazing care even when we were in a hurry. I felt taken care of by all of the staff all the time!

great hotel, very clean, ocean view was perfect, all staff was friendly especially Joe the bartender and Benny the maintenance man ,there was a problem with our room key and within a few minutes Benny was there to fix it, and Joe is the friendliest bartender, stayed open for as long as we wanted

Loved this hotel. Very clean and great location and view of the gulf. Our room was recently renovated and very comfortable. The staff were all friendly, especially Joe the bartender, Benny, maintenence and Kerry Ann at the front desk. All did a great job!