cqfp123
15. huhtikuuta 2024
Stayed one night while on the road. The room was prepaid (I had redeemed points), however upon arrival they asked for a credit card "for incidentals". The property is old and dated. Quiet location with no street noise, but they allow pets and I could hear dogs barking in the rooms nearby. The room was dated with a badly stained couch and mismatched furniture. There was a chair but no desk (unlike stated in the reservation); instead, there was a pretty useless low coffee table. Amenities included mini-fridge, microwave and coffee maker. Plenty of power outlets. Comfortable bed and pillows. Shower with good water pressure. Wifi worked well. Plenty of parking. Breakfast was included, but by 09:00 (breakfast time ended at 09:30) there was hardly anything left, and the pancake machine wasn't working. Upon departure, I didn't ask for a receipt since the room was prepaid. However, a couple of days after my stay I noticed that my credit card had been charged the full price. I called the property shortly after 09:00 and was told that "it wasn't a good time to call" (sic) because they were busy with breakfast. Eventually they checked and said it had been an error and the charge will be reversed. I'm still waiting for the refund.
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