Homewood Suites by Hilton Fort Myers

The room was spacious clean and comfortable.

黑人前台態度不好，別的還好！安排的房間是殘疾人專用的，有點尷尬！

The hotel room was excellent. The disappointment was the breakfast time beginning at 7am and the lady working the breakfast area would not let us get any orange juice when leaving the hotel at 6:30am. We did not ask for food to be prepped early but the juice was available and she would not allow us to get a glass.

My first time staying here, but it won’t be my last! A lovely welcome upon arrival — by the entire front desk team who greeted me :) Positive recognition of my HH status. Hotel is in an interesting location — I’ve only stayed near the airport before, so this area was new to me. Lots of chain restaurants within walking distance, as well as salons and fun stores and everything in between! My room was huuuuge (soooo many closets and drawers!) and very clean, but the shower head needs some maintenance. That being said, the shower was still hot and had decent enough pressure — the odd thing was that the handle to turn the shower on and off was at the far end of the cubicle, which meant you got wet turning it on and off … and if it was too hot, you had to put your hand through the scolding water to turn it down — terrible design engineering!! Every single staff member with whom I interacted during my 3-night stay was amazing — helpful, kind, friendly and welcoming. And whilst I didn’t avail of the free breakfast, it looked pretty good! — they even had burrito bowls! Sadly, the WiFi was terrible — I was working remotely from my room and could only connect to the hotel’s WiFi once out of the three days I was there … very frustrating.

Great spacious suite. Comfortable bedding. Hotel was clean and friendly. Breakfast Buffet was a 10.0 great variety each day. Very convenient location with shopping, restaurants and grocery stores. I would stay here again, when I'm back in town.

Denia, Estrella and Rafeal make the best dinners for the Manager reception. They put so much love and attention into everything they do. We have a BLAST on Bingo night!!!!!!!! We love this team!!!!! Woop woop!! They really make you feel like you are at home!

We stayed at this hotel from January 17 to 25. We found it to be old and poorly maintained. Everything about the place was done on the cheap. Very limited breakfast bar operated by people with surly attitudes, none of the fitness center equipment worked properly, shower was poorly configured (cold water sprays on you when you turn it on), towels are paper thin, a drawer in our room would not close. On top of all that, it is way over priced.

I found that the staff had this hotel was not very nice. It was not just one staff member, it was multiple. Not only did they not smile or say thank you. They just appeared miserable and not liking their job. As a Hilton Diamond member, I was not treated with respect and even thanked being a Diamond member. Also when I asked for late check out, I was immediately turned down and said I must check out by 12 or would get charged for another night. I have not experienced this at most other Hilton’s and I was surprised. Find new staff members that actually want to be there.

So comfortable room with full kitchen. Courtesy and friendly staff, great location in the correr of Bel Tower with stores, restaurants and cinema walking distance. Good food, but the food can have more variety, including the Wednesday social activity.