The Landmark Inn

Honestly, it’s about the same quality as a $50.00-$60.00 hotel…not bad, but not great. Think Quality Inn or Best Western as a comparison. Unfortunately, they are charging $123.00 per night with taxes! And good luck with getting tax exempt to stay under per diem. Make sure you give them your orders on your very first day, because they won’t retroactively take off the taxes on your last day of TLE. I have to give this place a 1 star because of the outrageous cost for an on post hotel and sketchy policy! You are better off staying at a hotel off post that will be the same cost, if not cheaper, and probably better quality. This place just survives by preying on Soldiers that can’t get a room at one of the IHG hotels on Ft. Bragg. Oh, and the bathrooms are disgusting…can’t even tell you what came out of the drain and permanently stained the shower!

My husband and I retired military have always stayed at the Landmark Inn when we are in town and never had the amount of issues that we have suffered this visit. Our first room, the heat wasn’t working so we said ok we’ll change rooms. Moved to a room across from previous room. Heat working great, and we got all unpacked and relaxing until I had to use the bathroom. I finished doing my business and turned to flush the toilet and the handle broke off. It’s almost as if someone glued the handle on instead of replacing the mechanism that operates the handle because it didn’t move down it just broke off. I called the front office requesting for maintenance and maintenance was gone home. I requested for a maintenance on call and they didn’t have that. So, the receptionist said to me “unfortunately we don’t have anyone to fix the toilet, I’m sorry”. I said what, we can’t stay in this room with smelly poop! So she must’ve called someone because when I went to the office to request to change rooms again ( third room) she then offered another room. We had to pack everything up and move once more. This is absolutely ridiculous that Fort Liberty is allowing these despicable issues to happen. I need to be the supervisor here because I would definitely have a maintenance man on call at all times to on a rotating shift. Fort Liberty isn’t 🚗 ng about their soldiers active or retired when it comes to paid living quarters at Landmark Inn, get it together!!!!

Don’t. Book else where. Needed to drive up with my Daughter that was stationed there. Landmark inn was on base so just booked it. Good thing it was only for the night. Dirty, run down, room smelled. Front staff not friendly.

Long weekend Visiting family, great location, great breakfast.. friendly staff

Horrible customer service. I was over charged by $45 a day (I was suppose to be charged at the military rate of $95 a day) I called to get it corrected, they told me there was nothing they could do. Very scammy considering I have stayed here multiple times AT the military rate. Don’t stay here if you can avoid it 👍🏻

Nice helpful staff. Great location. Military personnell stay there.