Vieraskäyttäjä
2. toukokuuta 2025
Atmosphere, staff and service were all excellent and worth the 4 stars. Breakfast is decent in quality although limited in choice. The croissants and pain chocolat are excellent but the bread was not something to look forward to to say the least. Despite being in the “citrus” area of France, the orange juice they provide is very disappointingly not fresh but from a carton or possible even defrosted concentrate. In general : this hotel has a superficial shell that in the detail fails for a 4 star hotel. The rooms are superficially renovated and not always with the best materials or fittings (ceiling canopy hanging loose in bathroom, cheap looking bedside lights). The triple has a rusted bathroom heating, no electricity plug, a partly clogged tap filter causing the water to splash. The moveable glass bath screen has an opening of at least 5 millimeters at the bottom so water seeps through the screen and bath edge leading to flooding EVERY shower and bath. The windows have not been renovated and paint is wearing off. The hotel had a no cold water problem for 3 of the 4 days we were staying there (even the toilets were flushing with lukewarm to warm water). We had the impression only because we repeatedly signalled it they asked a plumber to come and solve it. So the last night we finally had cold water. They did not tell any of the guests upon arrival certainly not us. Although the actually quite small swimming pool was supposed to be available in April they claim it was (still) undergoing a 4 to 5 day cleaning programme so we could not use it. The room cleaning was good but very erratic : the water bottle was not provided 2 out of the 4 nights. Toilet paper was forgotten once. The water bottle seems unimportant but one of the staff said : well if the water from the tap is warm in stead of cold : you can drink from the bottles we provide …. There is some irony there. We used the jacuzzi once which is nice but we would charge 15 per room and not per person. Despite all these not unimportant issues you do not want to be confronted to when you are staying 4 nights in 4 star hotel while the weather outside was very nice they did not make any commercial gesture.
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