Wards Hotel & Restaurant

Comfort good enough, friendliness good enough but service at mealtimes leaves a lot to be desired. Had a dinner with our family which, despite us being the only ones there, took a long time ! Waiting 45-60 mins for meal to arrive is not acceptable. Breakfast next day was the same (and we never did get our cereal) Staffing levels need to be looked at.

Positives : lovely features , good size room , comfortable bed , nice table for working , comfortable arm chairs . Parking available. Negatives : not that we’re fat but a little tight getting into the shower. Some of the finishing / decorating in bathroom and crack repair in bedroom could be a lot neater . Very warm night and fan appreciated but a little squeaky !! We also struggled with door but think there’s a knack to it .

This has to have been the worst and dirtiest hotel I have ever stayed in. Rooms not cleaned, with no apologies. Beer lines in the bar not cleaned and staff selling cloudy beer. Staff untrained in all aspects of hotel hygiene. Managerial Father and Son operation with no idea of running a hotel.

After reading the reviews this was a really disappointing experience. Our double room was small and cramped (comfortable bed though) - the en suite was laughable - a small shower cabin, small sink and toilet separated from the bed by a sliding door. The meal we had in the evening was just about ok. The only plus point was the owner, who was friendly (from Mauritius) and who arranged for us to have some fresh fruit for our breakfast. We will not go back

How bad can a place be? We booked for two nights and stayed for two minutes. When we booked we were advised that payment was on arrival but straight away after we booked, our credit card number was used to take full payment. No receipt was issued, we only knew because we saw the bank statement. On arrival the car park was scruffy, with rubbish piled in the corners. We advanced towards the main entrance through an archway so covered with climbing plant we had to tear some away so we didn’t trip over. At the front door were a dead plant in a rusty hanging basket and an elderly Christmas tree. The door, which was locked, had chipped paint and sections missing altogether. After rattling the door it was opened and we were shown into the bar area where a “colleague “ checked us in. We were given a key but no information at all about the hotel. We had to ask where our room was. On arriving upstairs through a dingy corridor we opened the door to the delights of our bedroom. A bed with scratches and carving on the base, blinds hanging at a jaunty angle and windows that did not fasten properly. We left but there was no one in the hotel even to take back our key. Do not believe the good reviews for this hotel. They are either sent by friends of the owner or by people who’s standards and expectations are extremely low

Watch four in a bed and you wouldn’t go near there if it was the last place on earth. Vile couple who own it dishonest and cheats !!!! Give it a wide berth these people tried to sabotage the other contestants in order to win shameful pair they don’t deserve anyone to come to their hotel to line their pockets.