Hampton Inn Jackson/Flowood (Airport Area)

Being a life time diamond member of hiltons- I get to see a lot of thier hotel brands. This Hampton inn was just okay- the rooms are dated (carpet in the room very old and feels dirty). This was a turn off! the breakfast food never looked fresh. But for me, I like to use the fitness room. This location has a curfew, it doesn't open until 6am in the morning!! there are no guess room near by so WHY?. New flash- poeple that travel from the east and west coast are on a different schedule. Anyway big big turn off for me. I did ask to talk with a manager. I was told they come in between 9 and 10 am! I told the nice front desk team member to have them call me. No cal! I will be traveling to Jackson Miss for the next 3 to 4 month. I did have this hotel booked for the next few weeks. I CANCELLED.

Interaction with staff was easy and everyone was professional and tried to be accommodating. Room was clean and everything was functional. Bed wasn’t the most comfortable, but it was okay and we were able to get a great night sleep. Since hotel doesn’t have a hot tub, I filled a regular bath tub with hot water and took a bath ( my new resolution when staying at the hotels who don’t have a hot tub ) Hotel is located in a quiet area, so there is no traffic noise. Breakfast was not as good as at some other Hamptons ( no whipped cream for waffles and no walnuts as one of the toppings) But they had those Hampton’s cheese omelettes that I actually like, so that’s what I had with coffee. Based on this stay, we would return.

This place was clean lobby , rooms , and breakfast area. The front desk teammates from check in to check out where great . I had issues with paying and they solved the problem and never got frustrated . Breakfast bar was great located in a nice area to restaurants and stores

We had several issues with the front desk and Breakfast staff at this hotel. I booked this hotel thru an App on my phone in route to hotel. . Everything was confirmed and when I checked in their were no issues. The room was ok and clean. Nothing special. We were told that breakfast was until 10am so we went down at 9:30am and the staff was cleaning up and mostly everything was gone! They had not replenished anything. We had to ask for milk for our cereal and were given some with a scowl on the staffs face like it was a real imposition! Very rude behavior! If the staff is not going to replace anything then they should inform customers that breakfast is open until 10am or until everything is gone! Not cool! So then we go to check out- and they inform me that my room was NEVER PAID for? I show them my Payment & Confirmation, but they kept telling me they did not receive it! They want me to keep my reservation open and call them later after contacting the third party on the App. I told them I was not going to leave until it was resolved cause I’m not leaving my acct open with them. They finally told me they had to redo my reservation and recharge me…. So I said fine- just get me out of here, cause I need to leave! Well they did recharge me SEVERAL TIMES! I had to contact my credit card company when I got home, cause not only did my statement show the original charge- but several new charges from them as well! So now a ONE NIGHT STAY was costing me over $500! Totally ridiculous! I don’t know what kind of scam they are trying- but don’t stay here!… Book with another hotel.

I stayed here for work. The rooms were clean and fresh. But the most wonderful part of my stay was the folks who work there. The front desk and housekeeping ladies were the most outstanding and went above and beyond. Thank you for your kindness.

Older property but one of the cleanest Hampton Inns I have ever stayed in. Very sociable staff, very kind and congenial. Very quite rooms, new linens. Will look forward to staying at this property again. Breakfast was the normal breakfast from every Hilton property but hot and tasty.

Yes … the pillows, in fact, are the fluffiest I’ve ever experienced in a hotel. The staff was incredibly nice. The exercise room was very clean. The breakfast was good … with enough ‘healthy’ choices. Overall, the hotel was very clean and nicely layer out. Most definitely, a pleasant stay!

We’ve stayed at this Hampton Inn multiple times and have always had a good experience. Rooms were clean, staff were very friendly with excellent customer service, the location is excellent with shopping and restaurants close. Breakfast was ok. We come to this area frequently for tournaments and accommodates our needs nicely.

Great staff, friendly and courteous rooms are big, great pillows and clean fresh bedding. Pool looked good and inviting, towel bins marked clearly. Breakfast area was clean and options were well labeled. Parking was plentiful and we were able to park near the entrance