Rede Andrade Cecomtur ★★★

"I would like to formalize my complaint and request for a refund regarding my accommodation at the Rede Andrade Cecomtur Hotel, between 17/01 and 19/01, which was made through Trip.com. Upon arriving at the hotel and checking in, I realized that the room provided did not correspond in any way to the images and information presented on the hotel's website, which were the basis for my choice. The photos of the room indicated an environment in much better condition than what I found, which caused me great frustration. Furthermore, the room was in unsanitary conditions, with moldy and peeling walls, moldy and leaky wooden furniture, which would not only compromise the comfort of the stay, but also put my health at risk, given the potential for worsening respiratory problems. related to mold. In the bathroom, there was also the presence of insects, including spiders, which demonstrates a total lack of care and cleanliness in the hotel premises. When questioning the receptionist about the discrepancy between the room and the images on the website, I requested an exchange for the room that had been shown on the website, but I was informed that this room did not even exist in the hotel, since, according to her, the photos were merely illustrative. In other words, I was not given the option to exchange. Therefore, immediately after noticing the inadequate conditions and not receiving a solution, I checked out of the hotel and had to look for another accommodation, incurring significantly higher costs, as I had to make the reservation on the spot. Therefore, I request that Trip.com contact the hotel so that a full refund of the amount paid can be processed, as the service was not provided as advertised and, in addition, I had to bear extra costs to resolve the situation . I await urgent feedback on the resolution of this case."

Faial Prime Suítes ★★★★

"The hotel is older and needs renovation. The accommodation environment is quite satisfactory, and many locals choose this hotel to stay. It is close to the pedestrian street and is safe nearby. You can go shopping. The hotel's breakfast, lunch and dinner are good."

Slaviero Ingleses Convention ★★★★

"Hotelli oli paikaton, kaupungin rakenne oli hyvä ja palaa varmasti."

Slaviero Baia Norte Florianópolis ★★★★

"Suuri huone ja mukava henkilökunta"

Lagoa Nômade Hostel ★★

Intercity Florianopolis ★★★★

"Hyvin tehty!"

Studios Aconchegantes em Floripa - OKA ★★★★

"The apartment was nice, but parking was a nightmare. They gave us duplicate QR codes, so it took up to 40 minutes to park. The security guards were taking pictures of the license plates and QR codes, and then they were slow to open the gate. When we complained, they said they processed another QR code, which took three days, and the one they received was invalid. It was a snail's pace getting in and out of the complex. Never again."

Porto da Ilha Hotel ★★★

"The room was small but clean and cozy. The receptionist was very welcoming, and several staff members spoke English. However, due to it being a tourist city, there was a tax charge; a room cost around 4.5 reais."

Sea Wolf Surf Hostel ★★

"Sea Wolf Surf Hostel is an absolute gem! The location is perfect, just steps from the beach and great surf spots. The staff is super friendly and makes you feel at home from day one. The dorms are clean, the common areas are cozy, and the vibe is just unbeatable! I loved the surf lessons—professional instructors and a fun learning environment. Perfect for solo travelers looking to meet amazing people."