Disappointing Experience at hu Camping in Town, Florence
I rarely leave negative reviews, but our stay at hu Camping in Town was extremely disappointing. From the moment we arrived, the reception experience was poor—we had to wait outside in the rain in a long queue, and the receptionist was not welcoming at all. When we expressed our concerns, his response was, "That's what we have here," which felt dismissive and unprofessional.
There was no room cleaning for the entire , despite our request. Towels were not provided and had to be rented for €5 each, which felt excessive given the already lacking service.
The worst part was the behavior of the on-site security. One of the guards was downright rude and even used offensive language in his own language toward us. This made us feel very uncomfortable and unsafe.
Overall, I would not recommend staying here unless significant improvements are made in staff behavior, cleanliness, and guest service.
Хороший отель в приятном месте. Довольно многолюдный. На территории отеля есть магазин, кафе, прачечная, бассейн и детская площадка.
Из минусов: места для парковки машин хоть и есть у каждого домика, но крупная машина на них не встанет (или займёт 2 места сразу).
Käännä
Justin Ure
Teltta(hu glamp smart)
Majoittunut 3. 2025
Pariskunnat
7 arvostelu
10.0/10
Ylivertainen
Lähetetty 8.4.2025
Another great campground style accommodation, we stayed in one of the tents that has it own toilet and shower. It was very clean and tidy, was warm enough as it has a heavy pump. The park itself is on a bus route to the city center with a stop out front
Great stay for us
Käännä
Vieraskäyttäjä
Teltta(hu glamp smart)
Majoittunut 3. 2025
Liikematkustajat
19 arvostelu
10.0/10
Ylivertainen
Lähetetty 3.4.2025
性價比很高
Käännä
Rafa C
Teltta(hu glamp smart)
Majoittunut 2. 2025
Pariskunnat
1 arvostelu
9.0/10
Mahtava
Lähetetty 1.4.2025
Todo perfecto. Las instalaciones, el personal, la limpieza.