Lilium Hotel

Nice

Perfect hotel for travelers. A walkable distance from main attractions and super close to the train station. Staff is awesome. Highly recommended

The staff are very helpful and friendly. We arrived late in the evening and the staff was still very patient in explaining all the things to us, gave us a quick overview of where to visits, and answered all our queries. The room and toilets were clean and they would keep them clean every day. The breakfast was free. It was rich and delicious, especially they had different choices of juice. Also, they would refill the food and drinks even when it was close to closing time, to ensure we had plenty of food to choose from. The only down side is that our toilet and room was separated. Probably I overlooked it when I did the booking, or the website did not state clearly. Anyway, it was manageable. Therefore, one may need to be careful where the private toilet is when doing the booking. Last but not least, the location is very good. It is near to key attractions and the train station. Also, we joined a local tour to Tuscany, and the meeting point was just below 10 minutes walk away. It was especially good when considering that the journey started at 7:45am. Overall the stay was a pleasant one.

Wir hatten ein Dreibett-Zimmer gebucht. Allerdings wurde uns vor Ort gesagt, dass das Badezimmer außerhalb des Zimmers den Flur runter gelegen ist. Das war in der Beschreibung des Hotels und unserer Buchung nicht erwähnt! Auch der Zustand des Badezimmers war nicht akzeptabel. Es gab andere Zimmer mit mehreren Betten, die alle das Nad im Raum hatten. Uns kam es vor, als hätten wir ein Notzimmer bekommen, weil die anderen ausgebucht waren. Das Zimmer hatte noch nicht mal eine Nummer… Das Zimmer war auch sehr spartanisch eingerichtet. Insgesamt nicht das, was wir gebucht hatten. Auch die Gegend, in der das Hotel liegt, ist nicht die schönste.

Tromperie sur la prestation proposée. Réservation sur Booking avec une chambre triple avec salle de bain privative. A l'arrivée chambre triple avec salle de bain au bout du couloir. L'hôtel n'avait pas du tout précisé ce désagrément et n'a pas voulu résoudre ce problème en nous proposant un logement correspondant à notre réservation. Aucun dédommagement de la part de l'hôtel ni de Booking ( malgré les 45 min de communication téléphonique) . Cet avis est notre seul moyen de contestation. Sans oublier de mentionner la pluie qui passait par les menuiseries et ruisselait sur le mur. Hôtel à fuir absolument pour sa malhonnêteté et sa mauvaise foi.

Amazing location right next to the Train station. Very welcoming staff and Breakfast was very good. The room and bathroom smelled bad.

They charge us before we were there without notice.

The close proximity to the train station is good and bad. Convenient, but brings a seedy feeling around the hotel/building. A homeless guy was sleeping, just outside the front gate to the building, as we left in the morning.

Hotel in ottima posizione!!vicinissimo al centro. Garage per le auto vicino all’hotel. Albergo pulito e carino. Con tv,phon e asciugamani. stanze grandi e ordinate e calde. No fa al momento servizio di colazione causa covid. Consigliato.