Majoituspaikan vastaus: Dear Room Mate Friend,We are delighted to read your comment, because we see that we were able to satisfy your needs from all points of view, giving you an unforgettable experience with ""Luca"" and in our city.We hope to be your first point of reference for the next visit to Florence, we would be delighted to welcome you back. All our best,Augusto Frosali on behalf of Giuseppe Alfano General Manager
Majoituspaikan vastaus: Dear Orange,thank you very much for choosing Room Mate and for this fantastic comment with pictures too. Room Mate represents the best friend you can find in each city. And so, as a good friend, he does his best to give you a wonderful service, a nice atmosphere, a good location, a tasty breakfast, and warm and clean rooms.We await you on your next trip to Florence!Augusto Frosali on behalf of General Manager
Majoituspaikan vastaus: Dear Junehee,We are delighted to read your comment, because we see that we were able to satisfy your needs from all points of view, giving you an great experience with ""Luca"" and in our city.We hope to be your first point of reference for the next visit to Florence, we would be delighted to welcome you back. All our best,Augusto Frosali on behalf of General Manager
Karen
Yhden hengen huone
Majoittunut 12. 2024
Yksin matkustavat
35 arvostelu
9.5/10
Mahtava
Lähetetty 6.1.2025
So the bed was a little bit uncomfortable because I booked a single. I wanted to switch to a double and pay the extra €8 up charge but they didn't have any rooms available the two times that I wanted to switch. The single bed baby slightly uncomfortable and made my body sore. I think if I had a double I would have been perfectly fine but as things stand I kind of have a back ache. Breakfast was tasty staff was very polite and professional location was ideal. I won't book a single there again but I thought this room was lovely the amenities were lovely The service was lovely and I had a great time. I would without question stay there again but not in a single bed. The room was very small but well situated and I was happy with the staff the breakfast and everything else except for the bed which was uncomfortable to me. The one problem I will say with that room is that the lights are dim they were perhaps trying to economize and I bought a hundred watt light bulb and stuck it in the light socket because it was just too dark for me to see him for me to read and for me to function. They took it out and replaced it with a very low wattage bulb I think it's to try to save money to be honest. So buy light bulb 75 Watts and when you leave the room and they clean it take it out and put their crappy light bulb in. Also there's only a few television stations in English and they were all news. No movies. I still would stay there again I like the theme of the hotel I like the ambience and I like the staff.
Käännä
Majoituspaikan vastaus: Dear Karen, thank you very much for giving us such a great evaluation! We are very happy to have deserved your trust thanking our staff and varied breakfast and we would be proud to be your point of reference whenever you will come back to Florence. We took note of your precious suggestions, since we wish to improve our service and offer the perfect “Room Mate Experience”. Hoping to have you here again soon we send our best regards!Augusto Frosali on behalf of General Manager
Claudia
Standard-huone
Majoittunut 11. 2024
Pariskunnat
2 arvostelu
9.0/10
Mahtava
Lähetetty 5.1.2025
Charmant hôtel, bien situé dans Florence.
Chambre moderne et propre avec une salle de bain spacieuse et bien équipée.
Accueil sympathique !! Le personnel du petit déjeuner est adorable, un grand merci à Meryem ⭐️⭐️⭐️⭐️
Käännä
Majoituspaikan vastaus: Dear Claudia,thank you for giving this great evaluation! We are delighted to know that you have lived a great experience with Room Mate Luca thanks to our unbeatable location, our comfortable and cozy rooms, our varied breakfast served until noon and our extra smiling and attentive staff. Meriam especially would like to thank you for your special mention! Kind regards, Augusto frosali on behalf of General Manager
Majoituspaikan vastaus: Dear Yililiuya,thank you for this wonderful review, we are so happy and proud to have exceeded your expectations and that you could live an unforgettable time “pampered” by Luca. It is nice of you the mention for the little details: they are expression of our “Philosophy” so that in every Room Mate in the world you can meet a Friend “close” to you from every point of view. All our staff thanks for your kind appreciation, in particular Andrea who sends you a warm greeting. See you very soon! Augusto Frosali on behalf of Gianni Andreucci General Manager
Majoituspaikan vastaus: Dear Room Mate Friend,your satisfaction is ours, at the same time. Room Mate represents the best friend you can find in each city. And so, as a good friend, he does his best to give you a wonderful service, a nice atmosphere, a good location, a tasty breakfast, and warm and clean rooms.We await you on your next trip to Florence!Best regards, Augusto Frosali on behalf of Gianni Andreucci General Manager
Very nice staff with deco in art sense of Florence
Safe location
Käännä
Majoituspaikan vastaus: Dear Guest,We are delighted to read such a pleasant comment and we thank you very much!We are so happy to know that you have lived an excellent Room Mate experience: the staff, the location and the original decor. We thank you for sharing your opinion with all the people who are looking for the same while in Florence!Best regards, Eleonora on behalf of Gianni Andreucci-General Manager
Majoituspaikan vastaus: Thanks for this great comment, dear Friend!Few words underline our Room Mate pillars: Central position; Unique design and modern; Personalized welcome with everlasting smile; Extended breakfast until noon.Thank you for being a part of us, and we hope to have you with us againAugusto Frosali on behalf on Gianni Andreucci
XiaoAmyyaonuli
Standard-huone
Majoittunut 9. 2024
Matkusta ystävien kanssa
12 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 4.10.2024
房間很小,但還算乾淨,就是早餐太難吃了,不建議選擇含早。
Käännä
Majoituspaikan vastaus: Dear Xiao,we thank you very much for choosing Room Mate and for your vote regarding your stay with us; we are sorry to read you didn't enjoy our breakfast that normally is one of our strenghts but we will try our best to improve it since your precious suggestions are kept into high consideration! Best regardsAugusto Frosali on behalf of Gianni Andreucci General Manager
zbaics
Standard-huone
Majoittunut 9. 2024
Yksin matkustavat
10 arvostelu
10.0/10
Ylivertainen
Lähetetty 3.10.2024
酒店大堂經理和值班人員的熱情可以讓你輕鬆享受完美的佛羅倫薩
Käännä
Majoituspaikan vastaus: Dear Room Mate Friend,your satisfaction is ours, at the same time. Room Mate represents the best friend you can find in each city. And so, as a good friend, he does his best to give you a wonderful service, a nice atmosphere, a good location, a tasty breakfast, and warm and clean rooms.We await you on your next trip to Florence!Augusto Frosali on behalf of Gianni Andreucci General Manager
Majoituspaikan vastaus: Dear Mariko,thank you for choosing Room Mate and for sharing your impressions about your stay. We are glad to hear you enjoyed the design of the hotel and our friendly and professional staff. We took note of your precious suggestions, since we wish to improve our service and offer the perfect “Room Mate Experience”. Augusto Frosali on behalf of Gianni Andreucci General Manager
Majoituspaikan vastaus: Dear Room Friend,thank you very much for sharing your beautiful experience with Room Mate Luca. We are delighted to know that you enjoyed the great location right in the heart of Florence, the comfort of our modern and spotless rooms and the genuine hospitality of our attentive and professional Staff. We wish to welcome you here again as our very welcome guests again soon.Augusto Frosali on behalf of Gianni Andreucci General Manager
Vieraskäyttäjä
Standard-huone
Majoittunut 7. 2024
Matkusta ystävien kanssa
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 12.8.2024
服務環境都很贊哦
Käännä
Majoituspaikan vastaus: Dear Friend,Thank you very much for this fantastic comment !We hope to welcome you again with Room Mate!Best regards,Augusto Frosali - Front Desk