Sina Villa Medici, Autograph Collection

We couldn't have loved our stay in Florence any more than we did. The Sina Villa Medici hotel is such a gem. A beautiful hotel, with clean rooms, comfortable beds, a a lovely garden and pool, and even a fun bar. Things sometimes move a bit slower, but everyone was kind and helpful. The hotel is walking distance to everything too. We hope to be back again some day!

I’m unsure why this is a 5 star hotel and on top of it a signature series. I have a Titanium Elite status and stay at Marriotts every chance I get and expected a “wow” factor when I entered the hotel and for that matter our room. There was none and at best it’s a nice hotel, not close to a 5 star. One issue we had was going to the Concierge desk to get change for 20 Euro so we could tip our room service. They said they had no change and told us to go to the bar. The bar pointed us back to them and said they had change in the back. This went on for 2 days, no change, to finally we went to a market to buy 2 waters so we would have change to tip. I mean really you don’t have change! Same with the water at the hotel. The flavored water they usually had for guests in the lobby was always empty and the guests were directed to go to the bar for water, yeah and we had to pay for it. There were a handful of us who complained about it. Lastly we had breakfast included which was very nice the first day but on day 4 it’s like Groundhog Day, the same thing over and over, no change at all. Our stay was nice and besides the few things mentioned there maybe better choices, as this one is not what we expected, and certainly not the 5 star hotel it is said to be.

Hotel is very pretty and the suite we had the first night was exceptional. We had t move to 2 smaller rooms the next night but the rooms were nice as well. There was a bit of a mixup with charges but it appears that it is being resolved. Good location - close to the train station so very walkable.

From the day I arrived. I arrived a little early the staff accommodated me getting me into my room, in the morning the breakfast buffet was great ! Going to the pool after going out to museums all day was great . The staff couldn’t have been nicer and the hotel was very clean. I would definitely recommend this hotel.

The location smelled a bit of sewage which was disappointing. The stay was average overall and the property while clean is in need of updating to keep in line with other standards set by Bonvoy Autograph properties. Pretty basic stay when compared to the other Autograph's stays on this trip.

We chose this hotel in part because of its close proximity to the train station, as we had day trips planned. It worked very well for that purpose, but was also a perfect choice for its comfort. It had the charms of an older hotel (see photo of room key), but updated to today's standards. Our room was large and nicely furnished, with a balcony that overlooked the pool. The bath had large counter space with two sinks. The staff were all super welcoming, friendly and helpful. And, the breakfast was incredible with great choices that included an assortment of gluten-free options. We would stay here again without considering other options.