Vieraskäyttäjä
7. joulukuuta 2023
After graciously allowing me to check in EXTREMELY early – at 10:30 in the morning – I proceeded to my room to find that the temperature was sweltering. Two temperature sensing devices are in the room, one at the door (which does nothing) and the control pad on the heatAC at the window. The unit at the door was reading 80 degrees, and the window unit was reading 75. As I was only in the room to change clothes before a long day of meetings, I first turned the heater off – then turned on the AC to help cool the room. I left to go about my day. I didn’t return to the hotel until about 11:30 PM and was shocked to discover that despite the AC being on all day (in theory, read on), the room was STILL HOT. In most hotels, and I am convinced that that is the case here, the AC is linked to a motion-sensing device – IE you must be in the room AND MOVING AROUND for the AC to run. As I went to bed, the AC was running, and the room was cooling. (Although not nearly quickly enough.) But, once I fell asleep, the motion sensor quit, the AC shut off, and the room temperature soared again. Why? The hallway outside the room was a walk-in oven! I’m guessing that that the hallway was upwards of 85 degrees, and probably every floor is the same, so I’m on the third floor and heat rises – the entire hotel is a furnace. My night was horrible. The next morning, I went to the front desk and told them what was happening. Informed that the hotel was full for the coming night, (and could not change my room), I received sympathetic assurance that my complaint would be passed along to maintenance. I said, “Make sure that they bypass the motion sensor,” and was told that it would be taken care of. Returning to the hotel that evening, I stopped by the front desk to ensure the problem had been addressed. The gentlemen behind the desk told me that the AC unit was checked out and found to be in working order – which was NOT the problem at all!! I was also told that he was ‘pretty sure’ that the AC units didn’t have the motion sensors, which was ignorance on his part or a baldfaced lie. You only need to hop out of bed at night, to hear the AC finally kick on again, to know the truth there. So, with nowhere else to go, I went up to the room, hoping for the best; it was cool and comfortable – but once again, as soon as I fell asleep, the AC shut down. I woke sweating and miserable. It was 2:30 AM. I checked out at 3:00 AM. They will not see me again. Other notes: The staff is friendly. The shower is nice, after the :35 min it takes to figure out how to work it. The toilets sit about 13 inches off the floor. Horrible on the knees.
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