Premier Inn Fleet

Great stay, hotel clean good breakfast. We had dinner one evening and was served by Joanne who was attentive, helpful, friendly and engaging. My niece is lactose intolerant and she went the extra mile. Olly cooked our steaks really well. Great staff!

Overall the hotel was just as we expected. The room was very clean. The staff were very friendly and courteous. The breakfast was well worth the money. The bed is so comfortable. This is only our second stay at this hotel and we would definitely recommend staying here

The staff were excellent. The bed was comfortable. There was an annoying fan in the void above the ceiling tiles near the door. It wasn’t the AC, but a fan that had been installed to cool the spotlights according to the staff member who came to the room. Sounded like noisy bathroom fan. Even if I didn’t turn the spotlights on the fan continued. The only way to stop it was the cut power to all the lights in the room. That worked, but was not ideal. The WiFi was also intermittently slow, even after I paid for the Premier Inn Ultimate WiFi. Apart from that everything was fine.

The best thing about your Fleet hotel is by far the staff. Every member of staff that we met were courteous, kind, helpful and went out of their way to help. We arrived at approx. 9.30am after a long transatlantic flight, incredibly tired and in desperate need of sleep. We had paid for an early check in but Joe made sure that our room was ready early so that we could get to sleep as soon as possible, this was possible because the housekeeping staff went out of their way to get the room ready. In the evening we went for dinner, again all staff were superb, friendly and couldn't do enough to make sure that everything was perfect. The food was excellent, and even though there was only one chef, and it seemed as though everyone arrived for dinner at the same time, he kept his head, little delay and the food really tasty. In the morning breakfast again was excellent. On leaving the hotel, the housekeeping staff helped with my cases as I was struggling to get out of the door. All done with a smile. The staff cannot be praised enough, and a special mention needs to go to Joe - thank you for all you did to make 2 weary travelers human again! We have stayed at many Premier Inn hotels, and have always encountered wonderful staff but the staff at Fleet certainly stood out, head and shoulders above the rest!

Stayed 2 nights on a work trip. The rooms are those old ones with a small tv hanging off the cupboard. No phone signal on 2 different phone networks and the WiFi is like dialup! So that’s the good bits… The restaurant cannot warm a lasagna or cook pizza to an edible standard. Although the waiting staff were pleasant the manager couldn’t be bothered to cross the room to speak to me when I was politely pointing out the below standard food. Breakfast…. Broken coffee machine stale bread. Safe to say I wont be staying here again and sorry to say that I really think Premier Inn is on a massive decline in standards especially when it comes to food! and the children attempting to warm it up! 🤢

One of the nicest Premier Inn stays I've had- the room was exceptionally clean, larger than most Premier Inn rooms and generally slightly better than the average room in general! There are places to improve, but this may have just been our own experience. Upon arrival, none of the check-in machines worked, and despite buzzing it took a long while for staff to arrive, though they were friendly once they arrived. My only other concern is that on arrival to our room, the door was unlocked and ajar, but in the grand scheme of things that is not a major issue. Generally, it was a great experience! Room: The room itself was large, incredibly well cleaned and with a wonderful view and everything was in good working order. The TV was a good location to the bed, it was pleasant to have a plug socket by the bed (lacking with many Premier Inns!), and the Silentnight mattress was wonderful - I've struggled to sleep with older Premier Inn mattresses, but these are wonderful. Amazing coffee, amazing tea, and I love the fact they use glass mugs! The bathroom was a perfect size, with the bath, like with most Premier Inns, being massive, perfect to relax. Location: Fleet Station is a five-minute walk away with regular direct trains to London, Basingstoke and Portsmouth, thus this hotel is perfect for overnight stays where reliant on a train service. Fleet Town Centre is approximately a 15 minute walk- there isn't much between the two, but there is a wide pavement with the area being safe to walk down. It's not in a bad location for the town, fast walkers could be there in ten minutes!