Vieraskäyttäjä
12. elokuuta 2024
This hotel is a lengthy walk from the train station. Thankfully, it is a gorgeous walk! We were greeted by a less than enthusiastic young woman behind the counter. We had booked two rooms. She asked what time we’d like dinner. We told her a time, but after noticing that the menu is set for dinner, we decided to go elsewhere (go to the Flam Marina to eat!). Our room was tidy and clean. The bathroom was very small with a shower that had to be “put together”. The water from the shower would flood the bathroom after each use. We opened the small window in the shower, but were immediately inundated with flies. There’s definitely a nest of sorts by the window. Breakfast was uneventful. Not many food offerings in the cramped buffet area. They were out of yogurt, and because the employees were gathered in the kitchen talking, I told the front desk young woman. She was less than happy with me telling her that they were out of yogurt. I was surprised by her lack of being kind. We booked our vacation through Firebird, and our information from Firebird told us check-out was at 12pm. After using the floating sauna and jumping in the fjord, we went into town for coffee and pastries. We got back to the hotel at 10:45am to shower and pack to take a ferry to Bergen. At 11am, the front desk woman knocked on our door asking when we were leaving. I didn’t open the door as I had just gotten out of the shower. I told her through the door that we’d be out soon. Then at 11:30am there was another knock at the door. My husband opened it to the same woman rudely saying we must leave the hotel or she would have to charge us. I told her I thought check-out was at 12pm via Firebird, and her response was “Check-out has always been at 11am” and she left. I checked the signage in the room and nothing said check-out was at 11am. We quickly left our room within 3 minutes and had our adult daughters leave their room within 5 minutes. I would not recommend staying here. The only plus is the view from the room. The employees, breakfast, and bathroom are less than desired. We will be back to Flam to bike and will stay elsewhere. There are better options.
Käännä