Hampton Inn & Suites Indianapolis-Fishers

I had the hardest time booking this hotel. We were on the road, travelling home from New Orleans. I was unable to log into my Hilton Honors account, even after resetting my password 3 times, chatting with an agent and speaking with three agents. Caused a bit of a headache, but finally got it booked, after an hour. We chose this hotel over others in the area because google listed and showed photos of a hot tub in the pool area. That I didn’t check the hotel page to confirm is my mistake. They have renovated the pool and removed the hot tub. We were really looking forward to a good hot soak after 12 hours in the car. My husband said if the pool had been warm it wouldn’t have been too bad. Unfortunately the pool was barely tepid. Brrrr. We also found the floor extremely slippery- a little bit of water from the pool on the floor and I even slipped while wearing my walking sandals. That could be a hazard for anyone walking too quickly or children playing. That being said, check in was quick and easy, the room was extremely clean, the beds were comfortable and the breakfast was very good. Two waffle irons, two flavours of batter, cheese omelettes, bacon, biscuits, breads, danishes, muffins, cereal, yoghurt, fruit (individually wrapped.) juices and coffee. The air conditioner was a bit noisy and seemed very inefficient. It would run every 20 minutes or so, and wouldn’t run long enough to actually cool the room down. Staff were exceptional and seemed genuinely happy to be there. There were several women working the breakfast area, nothing was ever empty.

Please beware and do not stay here! Hotel staff and house keeping WILL steal your stuff just as they did ours. Please stay far away and save yourself the hassle. There are other hotels within the same vicinity that have trustworthy stuff who don’t take your things.

This hotel is clean and that's becoming more and more rare in recent years. Conveniently located around shopping and many eateries. Good overall experience. Nice folks at the front desk. Quick on and off the highway.

We were traveling to Michigan stopped here for the night reviews were good that is why we decided on this Hampton Inn! The rooms were dated! Carpets were dirty, huge jacuzzi tub with a shower inside the shower head felt like it would come off in your hand while trying to adjust. Then about 2:00 am couple in room 419 began screaming as though someone was being murdered! Man began cursing using the f bomb every other word the woman was screaming at the top of her lungs to shut up! I called the front desk and asked the gentleman to intervene and tried to go back to sleep while it didn’t stop! I again called the front desk and told the man the next call would be the police. Needless to say we paid almost $200.00. To stay in place to get no sleep! Powered eggs and cut up smoked sausage breakfast was terrible to boot!

Nice hotel but in need of updates. How we the staff is beyond amazing. Justin checked us in on 8/13 and our morning breakfast team of Suzanne and Richard were so delightful and attentive. They each greeted us and asked if we needed anything! Kudos on the amazing start to our day.

Old hotel. Terrible cooked complimentary breakfast food. Slippery large bathtub. New computer system and obvious lack of training for same. Overpriced for accommodations. Very small parking spaces. One guest told us that he had ants in his room.

The hotel was clean, my room fresh and the employees were very friendly. This was a business trip, but I would gladly stay on any leisure trip. Morning breakfast was slightly different each day. But some staples.

I stayed at this Hampton for a single night so I could play in a chess tournament in Noblesville over the weekend. This hotel, despite my average rating, was certainly my saving grace—practically no other accommodations were available the night I needed a room, or at least places with decent to good reviews. Being not too distant from the tournament venue, the Hampton Fishers fit the bill location-wise, albeit with a hefty price. Such hefty price, though, represented poor value for money when it came to my actual experience. The staff at check-in were kind, and they ran a relatively smooth and professional operation, which is merely expected at any Hampton property. Despite the fact they couldn’t find a phone charger for me to borrow (which is a fault of mine), the service was great. I wish they extended their commitment to hospitality to cover the cleaning of common areas, such as elevators. The elevators were filthy. Not only was repair work evidently being done on them, but dirt and M&Ms were scattered across the white, industrial, plastic maintenance mat that was placed on the floor of each car, each time I rode the elevators, both evening and morning. I get the need to ensure the elevators function, but the plastic they decided to use to cover the carpeted floor was a tripping hazard as well. Plus with all the families going in and out of the pool…the elevator floors and the floors of the lobby in general were slippery. The room was in better shape, but it still was a Hampton room on the more dated side of the spectrum. Upon arrival, there was only one available (205), which was adjacent to the freeway on-ramp and a busy street, and while I knew that when booking, I ended up wearing headphones to bed to ensure a sound sleep. Not the most comfortable arrangement, but I managed. Cleanliness in the room was up to standards, which is the most important thing. I wouldn’t return to this Hampton unless common areas are presented properly and I could pick a room furthest to the west, furthest away from traffic.

The best part of our stay was the above & beyond service we received from Jordan at the front desk. He was polite & friendly. Our room had no remote & he brought one to us. I called a few days after we left to ask about a lost credit card & he graciously looked for it In several places. The breakfast area was nicely stocked. Beds were comfortable. This was all while they were repairing some issues from storm damage. We would definitely stay here again.