Vieraskäyttäjä
1. maaliskuuta 2024
Tiny portions, dry meat, not fresh, you could tell everything had been microwaved, especially the dry and stale potatoes. Almost no gravy served. Veg was cooked well with crunch, but there was zero flavour. The gravy tasted of vegetable water, when I asked for a little more before I'd tried it, I was told I couldn't have any. Awful value for money at £18. Surprising, as we ate here twice in June and the food (steak & chips and a selection of starters) was delicious. I sent my roast back but my partner ate his as he was so hungry. The staff were very sweet and apologetic, I was offered a second roast, which was deducted from the bill and they charged us only 50% for my partners. I was grateful but the second roast came out only seconds later and had been microwaved within inches of its life. I was too embarrassed to complain again. I also ordered pork and they Brought me beef. It was the worst roast I've had. Very disappointed. Better organisation and communication needed between the floor staff and a new chef is a must. Such lovely ladies working the floor but I feel everyone appears under pressure and unaware of their surroundings sadly. You really do expect more from a restaurant in such a location, it truly is a beautiful building and surrounding but today was a huge disappointment. I wouldn't return until some changes are made.
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