Rest and Relax Inn

Rest and Relax Inn arvostelua

Rest and Relax Inn

7200 Plantation Rd, Ferry Pass, Florida, 32504Näytä hotellin tiedot
Rest and Relax Inn
Rest and Relax InnRest and Relax InnRest and Relax Inn
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

10/10
Ylivertainen
26 arvostelu
Vahvistetut arvostelut
Sijainti10.0
Mukavuudet10.0
Palvelu10.0
Puhtaus10.0
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(26)
Positiiviset arviot(12)
Kielteisiä arvosteluja(15)
Shawn
Majoittunut 4. 2025
Muu
2.0/10
Lähetetty 4.5.2025
Rooms hard to lock and secure, staff either curt or outright rude
Käännä
Majoituspaikan vastaus: Hello Shawn, Thank you for taking the time to leave a review. We strive for the mark of excellence and are disappointed we missed the mark with your stay. We are improving our daily and hope you give us another chance in the future to see the changes we have made.
Sarah
Majoittunut 4. 2025
Liikematkustajat
2.0/10
Lähetetty 3.5.2025
Staff was rude and got my reservation wrong . The property was gross and smelled like ****. I did not feel safe at all. There were people sitting out in the parking lot late at night .
Käännä
Majoituspaikan vastaus: Hello Sarah, Thank you for taking the time to leave a review. We strive for the mark of excellence and are disappointed we missed the mark with your stay. We are improving our daily and hope you give us another chance in the future to see the changes we have made.
Taylor
Majoittunut 4. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 3.5.2025
The colors were amazing the bed was so comfy and nice definitely want to stay here again!!
Käännä
Majoituspaikan vastaus: Hello Taylor, Thank you for leaving a review. We are delighted you enjoyed your stay with us. We look forward to hosting you again the next time you are in the Pensacola area.
Michael J.
Majoittunut 3. 2025
Muu
8.0/10
Erittäin hyvä
Lähetetty 27.4.2025
Clean and quiet budget hotel Clean & quiet budget hotel. I would stay again
Käännä
Majoituspaikan vastaus: Hello, Thank you for taking the time to leave a review. We are ecstatic you enjoyed your stay with us. We look forward to hosting you again the next time you are in the Pensacola area.
Mauricio
Majoittunut 3. 2025
Perhe
2.0/10
Lähetetty 21.4.2025
Son una estafa, solo me robaron dinero en depósitos para hospedaje
Käännä
Majoituspaikan vastaus: Hello, Thank you for your review.
Shawn
Majoittunut 3. 2025
Muu
4.0/10
Lähetetty 15.4.2025
Terrible place, owners, workers who dont seem like workers.
Käännä
Majoituspaikan vastaus: Dear Shawn,Thank you for sharing your feedback regarding your recent stay with us. We regret to hear that your experience did not meet your expectations. That said, we did note that your stay lasted five nights, which is somewhat surprising given the nature of your comments. We always encourage guests to bring any concerns to our attention during their visit so we can address them in a timely and effective manner. We wish you safe travels in your next adventure.
Justine
Majoittunut 3. 2025
Muu
6.0/10
Lähetetty 13.4.2025
It’s a good night sleep for the price. You can tell they’re working to make the place nicer. The blue lights in the room were a bit weird but we just turned them back off. I’d stay there again if we’re in the area.
Käännä
Majoituspaikan vastaus: Thank you for your thoughtful review! We're glad to hear you had a good night's sleep and felt it was a great value. We appreciate you noticing the improvements we're working on, and your feedback about the blue lights is helpful—we'll take a closer look at that. We'd love to welcome you back the next time you're in the area!
Hylin
Majoittunut 3. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 12.4.2025
Staff was friendly and helpful as I couldn’t figure out the darn shower! 😃 Bed was not rock hard and it was a nice stay!
Käännä
Majoituspaikan vastaus: Thank you for the great review! We're so glad our team could help with the 'darn shower'—they’ll be happy to hear your kind words. It’s great to know you found the bed comfortable and had a nice stay. We hope to see you again soon!
Amanda
Majoittunut 3. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 6.4.2025
Friendly professional front desk staff & super sweet cleaning staffs. The rooms were clean with nice clean sheets & floor! Will stay again.
Käännä
Majoituspaikan vastaus: Hello Amanda, Thank you for taking time to leave a review of your recent stay with us. We are delighted you enjoyed your stay with is a look forward to the opportunity to welcome you back the next time you are in the Pensacola area.
Marlene
Majoittunut 3. 2025
Perhe
6.0/10
Lähetetty 5.4.2025
Dirty, chair in room had cuts in the upholstery. They wouldn't give us two extra pillows. The wifi was very poor, and wouldn't work inside our room, despite only being a few doors down from the lobby. There was no toilet paper, or even a toilet roll holder, in the bathroom. Bad smells, rude staff.
Käännä
Majoituspaikan vastaus: Hello Marlene, Thank you for leaving a review. After reviewing your concerns, we found that the room does indeed have a tissue holder, and the Wi-Fi signal reached your room with full strength. We also appreciate you bringing the issue with the chair to our attention, and it has since been replaced. We are continually working to improve our property and hope you'll consider giving us another chance in the future.
Terri
Majoittunut 2. 2025
Liikematkustajat
2.0/10
Lähetetty 18.3.2025
Horrible customer service The greeter at the desk was not helpful at all. I had specifically requested and paid for an accessible room and explained my knees were bad. He out me in a room that was no where near the parking area and I explained I couldn’t carry all my stuff that far and asked for a closer room. He simply said “that’s the room you get” and it obviously wasn’t handicap accessible. I begged him to get me a closer room and he wouldn’t. When I told him I wouldn’t be able to stay there and I’d have to find another hotel, he simply said “ok”
Käännä
Majoituspaikan vastaus: Hello,Thank you for sharing your feedback about your recent stay with us. We always aim for excellence, and we're sorry we fell short during your visit. Upon reviewing your booking, we noticed that you requested an accessible room, but unfortunately, we didn’t have availability on the parking lot side of the first floor. The handicap accessible room that was available was in B building first floor, 3 doors down from the parking area. You requested a different room. Our front desk agent attempted to relocate you to a closer room in A building at your request, however it was not handicap accessible as he explained. Though we understand it did not fully meet your expectations, we sincerely apologize for not being able to fulfill your request exactly as hoped, but please know we did everything we could to accommodate you.Thank you again for your valuable feedback.
Vladimir
Majoittunut 2. 2025
Perhe
8.0/10
Erittäin hyvä
Lähetetty 16.3.2025
Nice, clean
Käännä
Majoituspaikan vastaus: Hello! Thank you for leaving a review of your recent stay with us. We are delighted to learn you enjoyed your stay at our freshly renovated property! We look forward to hosting you again soon. Safe travels in your next adventure.
Hector
Majoittunut 2. 2025
Muu
2.0/10
Lähetetty 1.3.2025
Habitaciones sucias, sin manteniminto, paredes sucias, cama vieja no se podia dormir en ella? no lo recomiendo.
Käännä
Majoituspaikan vastaus: Thank you for review.
Michael
Majoittunut 2. 2025
Muu
2.0/10
Lähetetty 3.3.2025
Terrible in every way. Was not comfortable after how I was treated twice being refused to check in. They knew they were keeping the money ahead of time. Just terrible. I was never allowed to check in. Drove across 3 states to get there, and wouldn't even let me use the rest room after refusing to let me check in!
Käännä
Majoituspaikan vastaus: Thank you for sharing your feedback. We would like to clarify that the reason for your inability to check in was due to the refusal to provide a deposit, which is required from all guests as part of our standard policy. This deposit policy is clearly outlined on the website for transparency.Additionally, our team felt uncomfortable due to the verbal outburst directed at the front desk agent, which included yelling and inappropriate language. We always strive to provide exceptional service, and we encourage respectful communication at all times.We apologize for any inconvenience this may have caused and hope you have safe travels in the future.
a
Majoittunut 1. 2025
Liikematkustajat
8.0/10
Erittäin hyvä
Lähetetty 25.2.2025
Getting better. They are making a good effort in improving the property and it shows
Käännä
Majoituspaikan vastaus: Hello, Thank you for you delightful review. We are glad you enjoyed your stay with us and look forward to hosting you again the next time you are in the Pensacola area.