Pousada Triboju

Pousada maravilhosa, com estilo rústico. Ficamos no bangalô. A cama, chuveiro, instalações são excelentes. O café da manhã é servido a la carte com quitutes preparados na própria pousada. Fiquei impressionada com o horário do café da manhã, de 06 às 18 horas. O atendimento é excepcional. Todos os funcionários nos atenderam com extremo zelo. Agradecimento especial a Múcila e toda sua equipe que fizeram tudo para nos atender e nos deram dicas especiais.

Viagem em família O grande diferencial da pousada é a simpatia e disponibilidade do staff. Cláudio, super prestativo, disponível para ajudar no que fosse preciso; Patrícia e Múcila super atenciosas e resolutivas para tornar nossa estadia o mais agradável, dando dicas e agilizando os contatos para os passeios. O pessoal do restaurante tb não ficam atrás. A única sugestão é não deixar apenas 01 pessoa para disponibilizar o café da manhã, pois em alguns momentos, pode atrasar a programação dos hóspedes.

This was labelled as one of the best pousadas in FEN. It was not. The checkin took a very long time, and the rooms were extremely disappointing. It was old, extremely dirty and mouldy. The shower had weak water pressure and had either very cold or very hot water. It had a strong wood smell, the AC was broken (leaked a lot and was badly placed on the wall), bed sheets were stained with what we thought was blood, and so did the towels (which were yellow). They offered us to switch rooms, but the other rooms were just as bad. One of the windows did not have glass, just slats, which we found very strange. In our last night, a big chunk of wood just fell from the bathroom window and made a very loud sound. Luckily, no one was showering, but this was really scary. They did not clean it up very well and I was scared to shower without flip flops after that. The breakfast was nice, but they did not have yoghurt for the entirety of our stay. It took ages to be prepared, about an hour at least. We could not fault the waiters, who were very nice and attentive. However, the rest of the staff at the hotel did not have a good attitude, and even questioned why I didn't complain about the AC, when I did so on the first night to the security guard. The beach kit (chairs and parasol) were really old and rusty, and one person in our party cut his finger. The pool had rusty drains which were dangerous as well. For the extremely expensive price of our stay, it was not value for money at all. It needs extensive refurbishment.