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Jjtheripper
Trainspotting Single Room
Majoittunut 4. 2025
Matkusta ystävien kanssa
17 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 21.5.2025
Perfect hotel insude furongtown, higgly recommended the coffee shop near this hotel. So so good
Käännä
Majoituspaikan vastaus: Dear guest, thank you for choosing to stay at our hotel. However, the pictures you sent are not of our hotel. Our hotel is located in Fenghuang County, not in FuRong Town.
Throughout my travelling experience in China by far this maybe the worst hotel room:
Location: It is inside the old city where cars are not allowed. You have to carry heavy luggages from the main gate thu uneven stone road and walk to the hotel let alone the many stairs to climb.
Toilet : it is so small that the shower head is just beside the WC. Meaning you can sit on the WC to take your shower. Worst is the WC got stuck after the first use and we called the owner. He came to unblocked it and told us to throw the used toilet paper into the dustbin beside, OMG
Heater: there is no heating nor Aircon in the room. I came here on 19/3/25 and the weather is so cold, the whole room is like a freezer especially at night.
Smoking: there is smoking smell in the room whole night and we believe is either from rooms next door or from the reception room. We noticed the owner sitting at the reception area smoking non stop watching movie until very late night.
Room: very small and not clean.
The end of story is we quickly booked a room from another hotel just outside the old city and waited until early morning and checked out from here.
Käännä
Majoituspaikan vastaus: Dear guests from Singapore, although we are very aggrieved by the comment that "this is the worst hotel in China", since we have given you a bad experience, we sincerely apologize and are committed to improving the shortcomings. We hope this won't affect your travel mood in China. However, regarding your comment, we need to clarify a few points to avoid causing misunderstandings for other guests who are not familiar with us.First: We are an inn, not a hotel! Perhaps this is the root cause of all the problems.Second: We are in the ancient city scenic area, not in the urban area. The price difference is that you spent 154 RMB to stay in a family-friendly room in a 5A scenic area in China!Regarding location: There are unevenly worn-out cobblestones in Fenghuang Ancient City. Because it is an ancient city! Because it is in a mountainous area, there are steps, and the steps are not very steep. The length is about 10 meters, and there are not many stairs. I went to the entrance of Fenghuang Ancient City to pick you up and carried a large luggage box for you until the inn. Accept 0%.Regarding the bathroom: We admit that the bathroom is not big, but it won't be small enough to need to take a bath on the toilet! In China, we throw the used toilet paper into the trash can beside the toilet instead of directly into the toilet, especially when throwing a whole roll of toilet paper in the toilet! Accept 25%.Regarding the heating: You said there was no air conditioning in the room. This is a complete lie! When I went to unclog the toilet, the heating of the room air conditioner had already been turned on, and each bed was equipped with an electric blanket! You said you arrived in Fenghuang on March 25th, but you got it wrong. Today is March 21st, and you arrived on March 19th. The temperature in Fenghuang on that day was 7-22℃. With the air conditioning on warm air and electric blankets and the temperature in Fenghuang under these conditions, it won't be as cold as an ice box. Accept 0%.Regarding smoking: This is the first time this issue has occurred. Accept 50%.Regarding the room: You said it was very small. You booked a double room, but I upgraded you to a family-friendly room for your convenience. Whether in terms of space, lighting, the size of the bed, privacy, the room has greatly improved compared to what you originally booked. In fact, this room is very spacious and very comfortable. Please refer to the price and the situation of the scenic area! Accept 0%.You said the room was not clean. When I saw that you had spread all the bath towels on the ground, I knew that no matter what I said, it was useless. Accept 50%.Regarding early check-out in the morning: You checked out at 8:07 in the morning, not in the early morning.We hope that you can appropriately consider the local conditions of your trip when traveling in China, such as regional differences, inns and hotels, scenic areas and urban areas, prices and cost performance, etc. This may help you have a more realistic expectation for the journey.Wish you a pleasant journey!
Vieraskäyttäjä
Love Letter (Projection Double Bed Room)
Majoittunut 2. 2025
Pariskunnat
29 arvostelu
10.0/10
Ylivertainen
Lähetetty 4.3.2025
Great place! Very well located close to the main places to visit. Super clean and very comfortable!
Käännä
Majoituspaikan vastaus: Thank you very much and you're welcome to come again
Vieraskäyttäjä
Vulgar Novel Single Room
Majoittunut 1. 2025
Yksin matkustavat
2 arvostelu
9.5/10
Mahtava
Lähetetty 3.3.2025
J'ai passé un excellent moment (2 nuits) dans cet hôtel.
Son atmosphère reflète celui de la ville : simple, et avec une douceur de vivre.
J'avais besoin de me reposer, et cet hôtel me l'a permis.
J'ai adoré le fauteuil suspendu sur le balcon.
Le maître d'hôtel s'est montré disponible, accueillant et aidant.
Je recommande absolument.
Käännä
Majoituspaikan vastaus: Merci beaucoup pour votre appréciation et j’espère revenir à notre prochaine occasion
A
Trainspotting Single Room
Majoittunut 1. 2025
Yksin matkustavat
10 arvostelu
10.0/10
Ylivertainen
Lähetetty 19.2.2025
Very good place. The location couldn't be better - in the middle of the ancient town and very close to the river, but not so close that it got noisy.
The room had very beautiful decorations, and with comfortable bathroom and bed (loved the electric blanket and movie screen). The balcony was nice too with a fantastic view (get the room on the top floor for this view, it's worth it).
Service was great too - I arrived early and was able to check in almost 2 hours before, and when I left the owner helped me carry the luggage to outside the old town and hailed a taxi for me.
The movie theme is nice and unique, but even without it the hotel has very harmonious interior design. One of the best hotels I've stayed in while in China.
Only issue for some people might be that you have to climb quite a lot of stairs to get to the hotel, but Fenghuang is like this in general, so not a good town to visit if you can't handle stair. Not so many stairs inside the hotel though.
Käännä
Majoituspaikan vastaus: Thank you very much for your kind words about this hotel, we hope you have a wonderful experience. Hope to have the chance to come again next time!
Anonyymi käyttäjä
Trainspotting Single Room
Majoittunut 1. 2025
Muu
3 arvostelu
10.0/10
Ylivertainen
Lähetetty 13.2.2025
很好,很方便
Käännä
Majoituspaikan vastaus: 多謝親的喜愛,有機會再來!
Vieraskäyttäjä
Trainspotting Single Room
Majoittunut 12. 2024
Yksin matkustavat
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 25.1.2025
古城內,風格文藝,安靜,方便
Käännä
Majoituspaikan vastaus: 多謝親的喜愛,有機會再來
Vieraskäyttäjä
Xiao Wu Single Room
Majoittunut 10. 2024
Matkusta ystävien kanssa
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 24.11.2024
老闆人很好,環境衞生
Käännä
Majoituspaikan vastaus: 多謝喜愛,有機會再來!
Tongxinzhuyiweimin
Hiroshima Romance (Tatami Projection Double Bed Room)