Premier Inn Farnborough West (Southwood)

Calcium build up on kettle, black mold in corner of room. Missing lightbulbs, had to tune my telly. Check the shower head, it’s disgusting! For what I paid for one night it was a joke! Bed was comfy but everything else was awful. Paid £89 for one night as well, more fool me!

Entrance and stairs/landing area very tatty and visible dirt on stairs. Room was just about ok, strong smell of **** outside. Further let down was the adjoining Brewers Fayre which closed at 8pm both nights (Fri and Sat) between Xmas and New Year, not good and lots of people being turned away. Sub optimal experience not the standard Premier Inn actively promote.

Stay away from room 206, it's a disaster. The heating never switches off. No matter what you do, it goes like an aircraft turbine for the whole night. Even if, as advised by staff, you turn it off at the mains, it will come on at some point and wake you up. Over two evenings I had a total of 4 hours' sleep. I will be expecting Premier Inn to address this with me directly. I can even provide video of the racket after it woke me in the small hours of both evenings.

The hotel boasts a number of appealing features that make it a comfortable choice for travelers seeking convenience and hospitality. However, it's worth noting that some areas feel a bit dated, reflecting a charm that's reminiscent of an earlier era of hospitality. While the aesthetic may not be the most modern, it still offers a warm and inviting atmosphere that many guests appreciate. Currently, there are ongoing renovations throughout the property, though the management has ensured that these works do not disrupt the guest experience. While it's unclear what specific renovations are being undertaken—perhaps upgrades to the lobby, room refreshes, or improvements to amenities—it's evident that efforts are being made to enhance the hotel’s offerings. Guests can rest assured that their comfort remains a priority, as the noise and dust typically associated with construction are being carefully managed to maintain a pleasant environment. In summary, while the hotel presents itself as a bit past its prime, the ongoing renovations signal a commitment to rejuvenating the space. The combination of established warmth and the promise of new enhancements creates a unique experience, allowing guests to enjoy their stay in a well-loved, albeit slightly worn, setting. As the work progresses, there's an exciting sense of anticipation for what this hotel could become in the near future.

Absolutely lovely lady ‘Catty’ had me checked in early after a very long commute from the north, Rahib was immense and a powerhouse of a man 💪🏼 assisting to “destroy” my booking docs single handed 👀🦸🏻‍♂️ Very professional, a joy to be greated by such lovely people. Highly recommend and the food is cracking also 👌🏼

Slept like a baby! Nice clean room, noise free, really friendly staff and a beautiful breakfast selection (full english breakfast was divine). Warm welcome at reception and the most amazing array of choices for breakfast! Would return for sure!