Vieraskäyttäjä
23. huhtikuuta 2025
I recently stayed at Sarovar Portico. While the hotel offers good food and decent overall amenities, there are areas that require attention—particularly the service and staff conduct.
The property’s location is average, but the main concern was the housekeeping service. Despite the “Do Not Disturb” sign being in place, I was interrupted around 11:30 PM by a staff member asking about a lighting issue that I had not reported. This was a clear breach of privacy and quite disruptive.
The following morning, a group of housekeeping staff were conversing loudly right outside the room, which was clearly audible and affected the comfort of the stay.
Such experiences reflect a lack of training and attentiveness to guest comfort. I hope the management takes these points seriously to improve overall guest experience.
Käännä