Poltair Guest House

早餐非常的美味，我的房間帶有一個很好看的一個小陽台能看到漂亮的日出.

Wonderful place. I agree with the review which said that although the staff (waitpeople etc) is very friendly and charming, the owner or manager is rather brusque and stiff. The hot water in our sink did not work for the first day and the manager was less than ideal in fixing it (fortunately, it didn't affect the shower). However, aside from that, the property is LOVELY with a fishpond, a smallish garden, and balconies/patios for several rooms; the room itself (Osprey) has a superb view and a patio, as well as being rather spacious for a UK guesthouse. Breakfast is in a nice room with window seating available; the staff at breakfast were completely outstanding, warm, and helpful in every way. Good, if not exceptional, food, and lots of it. Location on second row back from beach, so a pleasant quick walk; not too far to town/restaurants. I would stay here many more times.

I paid for two nights to stay here and was charged $300 even though they gave my room away. I had to momentarily cancel two hotels for a family emergency back home that thankfully resolved itself quickly. When I tried to get my room back after less than 24-hours, (unlike the other hotel) I didn't get a response for hours and had to book elsewhere to rebook my tour. They finally told me they had already rebooked my room but that they had another bigger room I could have for more money. By then it was too late to change. The other hotel in Exeter refunded all of my money since the room was rebooked. This hotel made $ on both ends and was full. It really sucks to lose so much money when the hotel was just being greedy and wasn't out any money at all. I spoke to the manager who said she couldn't do anything. At least I stayed in a much nicer place. A friend from the tour showed me her room on the bottom level - it was old, dark, and dingy. It reminded me of a sad basement that a struggling student would live in. Not a place I would have wanted to stay at all. I had a lovely bright and freshly painted room with lovely decor and a view of the ocean - for the same price. And there my money actually paid for a room for me to stay in!