The Covenanter Hotel

Beautiful property, friendly staff and the dining was delicious!

Excellent experience staying at The Covenanter for one night. We booked a deluxe room and stayed in the 'Queens Room' that is at the front of the hotel opposite Falkland Palace. Along with the 'Cameron Room' it's accessed via a separate entrance at the front of the hotel. This is a very old building so the plumbing etc is quite noisy and we could hear the music below us (albeit not that loud) from the bar. Everything was very clean and the shower was excellent, with shower gel, shampoo and conditioner provided. An extra portable heater in the room compensates for slightly draughty windows (again given age of the property, this is not a surprise). We had both dinner and breakfast at the hotel. Decent menu (pub food, but with daily specials) and reasonable prices. High point was breakfast which was one of the best we've had in a small hotel. Usual continental options and a range of cooked choices. I had an omelette that was excellent and my husband had the full Scottish which was outstanding - generous portions and perfectly cooked. We were also able to park for free just across the street from the hotel. Would definitely recommend and Falkland is beautiful.

I stayed here for 3 nights during the cold snap in November. I had a problem with the original room that I booked as the door lock pad stopped working. A young fella (Declan I think?) got me transferred (upgraded) to the Bruce room. I also had a problem then with the central heating radiator not working properly in the bedroom. This was temporarily remedied with an electric radiator and so I was warm. The main radiator was fixed the next day. Since the January Trip Advisor review saying that the rooms were tired. They must have been renovated. Both my rooms were very clean and well decorated, with a really nice bathroom in each. All the staff, without exception, were excellent. Friendly, attentive and efficient. I ate in the bar each night. The food was excellent. Tasty, well cooked and plenty of variety. I hope to stay next year when I am up in Falkland.

Falkland is a beautiful Scottish village. The hotel is on the main street. There are a few coffee shops nearby. There is a great deli next to the hotel & the lady who runs it was so accommodating. She even warmed up the food we bought, which was delicious, supplied plates & cutlery. Service with a smile.

I am sad to have to write this review. We were visiting from New Zealand. We had two rooms booked, the Bruce and the Outlander. When the staff left for the night they switched the heating off for the whole building. We were absolutely frozen. Shivering and shaking cold! We even put towels on the bed to try and help, and were very close to sleeping in our car. We had ur daughter with us so it was extra upsetting. When staff arrived in the morning when it was time for us to check out, they turned the heat back on (lucky for them!) We asked for a partial refund as basic standards were not met. It was very hard to get hold of the manager and we were told to phone later, which we did.. but she wasn't there time and time again. We eventually (days later) got hold of her and she agreed to a partial refund but wanted a bank account number rather than refunding to our card. I provided a UK account number so it would be easier for them, the refund never came. I emailed twice more and they just ignored us. This place should be shut down with how they treat their guests. Just look at the other reviews. Also the tap in the bathroom dripped loudly all night and the place is run down with an uncomfortable bed. There also isn't a kettle. We are not fussy people by any means and I never leave bad reviews, but I don't want anyone to go through what we did. You should book somewhere else. The attitude of the staff/owners says is all.

Checked in for 2 night stay with a friend and found staff to be very friendly. Atmosphere in the bar was great, service always prompt and food excellent on both nights. Breakfast large and tasty. The hotel is unmanned overnight and there are instructions as to what to do if there is a problem. On our last night the alarm started to go off at 4am... My friend and I went downstairs to see what the matter was,we were the only 2 guests in the hotel, checked outside and all around but could see nothing so we went back in and called the urgent line number to report the alarm to management. No reply...call went to answerphone and I left a message explaining what happened. I am still waiting to hear back!! The alarm continued until 8am and the chef came in, making out last night uncomfortable,noisy and being unable to get back to sleep. Alarms going off are nobody's fault and these things do happen, however it's how you deal with it that counts. The lady who came in to serve breakfast hadn't been told anything about the alarm by 9am so management clearly hadn't checked their emergency phone. We have had no apology. This,badly handled by management experience,has soured what was a lovely weekend up until then.