SureStay Hotel by Best Western Fairfield Napa Valley

Room had a few dings in the wall from door knobs and around the light switch. The parking lot had guys outside late at night smoking and making noise.

No complaints. Staff very friendly and accommodating. Always polite and attentive to needs of guests

What a nice looking place! Love the ambience and where it’s located. The room itself is lovely.

I needed a place to rest and I always stay at a Best Western hotel. This SureStay was not bad, I had a quiet room, I felt comfortable and got a good night rest. The room was clean, no issues at all. Breakfast was a continental type; coffee, boiled eggs, yogurt, bagels... I would return again.

The place has a potential, it is conveniently located (close to Napa Valley and Wineries;-). The building is old and charming, but completely run down. The towers with staircases are closed off and ‘secured’ with ‘do not enter’ tape. The rooms are dirty (sticky floors, leftover paint on bathtub and walls), not something you expect from Best Western.

The first time we stayed here was our first visit to Napa for a concert. We stopped here because the sign kinda stuck out and we decided to check it out. We were pleasantly surprised at how reasonably priced it is, how well kept the property is and how safe we feel when we're there.

One of the hardest beds ever. Some freeway noise and room could still be a little darker. Breakfast definitely underwhelming but did have decaf coffee which was nice. Location is fine walking distance to a restaurant. Rooms are very small and customers are outside smoking everywhere. Pool and hot tub but currently closed

Nice that the floors are not carpeted. Even the better hotels stain my socks from the filthy carpets. Not much else pleasant to say about this property. Best Western has really dropped the ball when it comes to the Surestay chain. It take very extreme circumstance for me to return to this hotel and Surestay in general

Unfortunately Sure Stay is not a good representation of Best Western. This hotel is dated. Aside from good mattresses, this place is a Sure Stay AWAY. The room smelled, the tub did not fully drain, the lighting was poor, probably a good thing to hide all the poor maintenance. Light poured in around the door, the toilet seat needed to be replaced and last but not least the continental breakfast was a joke. I would have been better off going to the local gas station. The coffee was undrinkable, the juices' were warm and there was nothing but packaged snacks. I had stayed at other Best Westerns along my trip and got hot food, bacon, sausage, biscuits etc. It is just a standard thing now. I would expect this from a 50 buck no tell motel but not from best western.