Vieraskäyttäjä
18. tammikuuta 2025
Maintenance is awful and management is not helpful. Upon check in, the phone is not working (that’s how they contact you for aurora notification). We were informed that the only other king size room they had is a double king and it would in their words “cost you money to change”. Next day found out that the whole system is out… Today, heat has been out for hours, in -16 degrees Fairbanks winter weather. No space heater, no other room for us to go to…. Freezing… management was not willing to do anything except telling us that they are working on it as fast as they can…. It has been hours…. Avoid at all cost
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