Warbrook House Heritage Hotel

Staff was really helpful

A brilliant discovery. We booked and paid for a nearby hotel via another .com only to be let down. We arrived at this hotel and were blown away with the grounds and wildlife having travelling from Cornwall. We were shown to our room, which was very tasteful and comfortably furnished. The staff and management were very approachable and could not do enough for us. We will be back.

Hotel was huge, couple of things that really disturb me: 1. Toilet were old and it stinks of damp 2. There were no window to open for fresh air evening time it really gets hot the room needs fresh air to circulate, I had to open the doors to get fresh airs. 3. The most disturbing thing that occurred when there were cleaners and other stuff came in the room without knocking the door there were no display to put outside when the room was occupied I stayed there for 2 nights the stuff just gets in with their master keys. Very unprofessional. 4. There were no bottles of water at the table normally when I enter most hotels there was water but this one there were nothing. 5. Make sure you bring along your charger for your mobile, normally hotels have USB this days. Other then that receptionist was friendly to give her charger.

酒店在莊園裡，樓下風景不錯； 房間設施比較陳舊，沒有電梯，拎幾個大箱子拎的累死；房間內的淋浴、空調都很陳舊，房間的窗簾竟然莫名掉了，服務人員也修不了；多要個被子、打兩遍電話都説沒有……