DoubleTree by Hilton Evansville

Our stay at the Evansville DoubleTree was very nice. After reading a few reviews, I was a little skeptical as several Hilton properties in the area were not very favorable with travelers. You should not hesitate to stay at this property. There is a sizable area to park for check-in and the parking garage is very accessible. The hotel common areas are clean, comfortable and offer great spots for conversation. Our room was spacious and well-attended. We loved the proximity to a couple of really good restaurants as well as Ellis Park. When visiting the area again, I will stay at the Evansville DoubleTree.

My event was canceled less than 24hrs and I tried to change my stay for a different date. I wasn’t expecting a refund just wanted to stay a different night. The hotel wouldn’t and now I am out the money for a night that was out of my control. This hotel is connected to the event center and should be willing to work with situations like this.

A lot of stains throughout the room.

I am writing to share my recent experience at the DoubleTree in Evansville, IN. I stayed at the hotel for one night, and upon checking out, I realized an hour later that I had left my clothes in the closet. I immediately called the hotel, and the front desk mentioned they would check with housekeeping and get back to me. However, this was on a Friday, and I did not receive any follow-up. Determined to retrieve my belongings, I called again on Saturday, only to receive the same response from the front desk. This pattern continued over the next several days, from Sunday through to next Wednesday. Each time, I was told the issue would be checked with housekeeping, but no one got back to me. Eventually, I was directed to speak with the manager, who then transferred me directly to the housekeeping extension. When I finally managed to speak with someone in Housekeeping, they informed me that no clothes were found – a response that, unfortunately, did not come as a surprise given the situation. As a Lifetime Diamond member, I found the treatment and handling of this situation appalling and unprofessional. It raises concern about how customers without such status might be treated. With so many other hotel options around Evansville, I am hesitant to waste my time at this location again.

Lots of homeless people around the property.

Great Stay Very nice hotel. some of the furniture was a bit beat up but overall condition good. Only complaint is that there was no toilet paper stocked in our bathroom.