Ramada Bayside Inn and Suites

The hotel was nice, with spacious rooms. The breakfast though was a but disappointing. There is a grab and go breakfast with little option.

It was ok Oceanview in much better

I recently (February 7-9, 2025) stayed 2 nights at the Bayside Inn & Suites in Eureka, CA. Check in was fine – the front desk clerk was nice. We talked about which room I would have (with my son and his family next door). I gave him my credit card and he asked me to sign the pad, which I did. He did not ask if I wanted a copy and I didn’t think to ask for one. I was looking through the front window at the parking lot and thought there’s no way I would go out there at night. Quite a few “sketchy” people were in the parking lot. Thankfully my son was there to escort me to the car. I let a couple things go in my original review: a small hole in the shower, sketchy place to be at night and my socks were brown on the bottoms after walking around the hotel room. When you check in, they charge your credit card an extra $100. I guess it’s in case you trash the room. I called Monday morning to check to see when they would put the money back in my account. The person I talked to said it takes a couple days. I called again on Wednesday, February 12th after I checked my bank account and saw they only put back $75. I spoke to Nesele who sounded very pleased they put back the $75. I asked why only $75 and not the $100. She told me that it’s because I USED THE TOWELS. I asked if I called a hotel and did she realize people take showers and use towels. She said it’s policy. Then she said it’s because I stained a washcloth and hand towel. I used it to take my makeup off. I do it all the time at home. Throw it in the washer and it’s good; no stain. And, I’m pretty sure hotels use bleach. Again, she said it’s policy to charge for stained items. I asked to speak to the Manager; she refused, saying I could send an e-mail. I asked for the Manager’s name and direct number and again she refused. I sent an e-mail to the “Manager” and received a reply. He/she never signed their name, just signed the e-mail “Manager”. I was told the “$25.00 charge is legitimate as it is based on the agreement made during your check-in regarding damages to the room and property”. I told the Manager that I never received a print out of the check in information and the picture they sent me was taken prior to washing it as it was taken on the counter in the bathroom area of the room I was in. I asked what the housekeeping protocol is as far as washing goes. Long story short, I received no response. My last e-mail to the Manager was February 18th. I don’t know who sent the e-mail as there is no name, just signed “Manager”. In looking at other reviews, this is an ongoing issue – charging for supposedly “stained” towels. The reviews also state that people don’t feel comfortable going to the parking lot in the evening/night. If I thought it would make a difference, I would send them an invoice for my dirty socks. They say they’re “the best hotel in Eureka”, which is laughable. The free breakfast is a wrapped muffin, protein bar, fairly non existent. Read the revi