Elba Estepona Gran Hotel & Thalasso Spa

Just back from a relaxing holiday. Hotel was amazing and didn't realize it was as big as it is the photos you see don't do it justice. Staff were amazing and so friendly. Room was huge and clean. Food was ok could be better by offering a little bit more choice. Wifi was slightly slow and non existent in certain areas. Hotel it's self is out of the way of things unless you drive. No regular bus service and we had to use local taxis to get into the local town which arrived super quick (always one or two sitting outside hotel) was about 10 euros. There's no tui rep on site and a lot of the excursions tui offer on the app offered hotel transfer but when looking our hotel wasnt part of the ones for pick and we would have to travel to another hotel just to be picked up. Other thing I need to add is both myself and husband have bites (we've been to Cyprus regularly and no problem with mosquitoes) so we are not sure if it's mosquitoes or some sort of bug ie bed bug. Husband is worse of than me although I have came across a few new ones this morning already been to see a pharmacist who says it's definitely bites but can be either mosquitoes or bed bugs cause the both look similar in a way Other than the bites we did have a relaxing time which was well needed

Usad el buffet no el restaurante a la carta. Restaurante a la carta pésimo. Hormigas en el baño Aunque las limpieza de las habitaciones muy bien. El personal extraordinario,se desviven porque tú experiencia sea lo mejor posible.

Hotel cómodo, muy buena ubicación, con buenas instalaciones, buena limpieza y staff muy amable. Se pueden arrendar bicicletas ahí mismo y llegar por la costanera al centro de la ciudad en 15 minutos (muy lindo paseo). Mi única crítica es la hora de cierre de la piscina en verano- Supuestamente cierra a las 20:00, pero en nuestra estadía ya estaba cerrada a las 19:20. Considero que incluso a las 20:00 es muy temprano, sobretodo por el calor y porque hay luz por lo menos hasta las 22:00.

Juste excellent. Fortement recommandé ! Le vrai sens du 5 étoiles ! Une expérience inoubliable ! A refaire sans hésitation.

This is like a cruise ship experience. They feed buffets to the masses with very poor quality food and service. We had to send back an undercooked pizza and even the 2nd one was undercooked. No drink or food service to all the sunbathing areas; minimal snack service to the main pool which did not have a view of the Mediterranean Sea and very un appealing presence. They also would not allow us to order food and carry it to the seaview deck lounge chairs & cabanas. Lots of rules and lack of employee courtesy made this a very impersonal and lackluster experience. No walkable nearby restaurants for dining options. Beach was quiet with no lounge chairs.

Hotel at first seemed lovely although location a bit out of the way in a busy main road with a bridge to cross the road which we couldn’t use as to steep for a manual wheelchair user. On Day 1 PM builders turned up with scaffolding which on Day 2 was being built and Day 3 work began .. bang bang bang not great. Day 3 evening meal we encountered Cockroaches in the dining room by the deserts again not great. Unfortunately we won’t be returning. 3 stars given as room was big appeared clean and staff were nice.