Hôtel la Perle de Mogador

The hotel from the outside looks good the service was amazing especially all the staff behind the counter very helpful and very kind. The swimming pool was nice but the shower facilities near the swimming pool smelled horrible. The room I stayed in was decent with working TV and WiFi. If I need a towel refill and room service I requested it at the reception. Breakfast is very nice with a range of foods to pick from and a selection of drinks but no water, if you need water in your room you'd have to pay 20 dirhams for a 1.5L bottle (you can purchase 5l for 12 dirhams outside). Overall I think the hotel is overpriced for its facilities but the customer service from the staff made up for everything else.

Super Hôtel Séjour très agréable, l’accueil au top. Très beau jardin avec piscine et terrasse. Petit déjeuner sous forme de buffet varié et très bon. Juste un petit bémol au niveau des fenêtres de la chambre car beaucoup de vent du coup on entend le vent souffler.

Dirty & Not Prepared Best feature is the exterior of the building and I guess a parking spot is a luxury in Morocco. Came on time at 12pm and they checked my reservation to ensure they had it. I decided to get a late lunch and then check-in fully. When I tried to check-in around 4pm they didn’t have my rooms ready. I reserved 2 rooms with a pool side view. After waiting in the lobby and asking a few times if the room was ready they finally said it was 30 minutes later. Got to my room to find it open, floors dirty/wet, no towels, and a clogged sink. So after another hour got the sink unclogged and a towel that I had to grab from the cleaning trolly because there wasn’t a staff member to be seen. I decided to wear slippers in the room and not bother to tell them to clean the floor again. My poolside view was a joke from a 1x2 ft window that mostly had a view of the adjacent construction dirt zone. I literally had to open the window and stick my head out to get a good view of the pool. Elevator had a foul smell. Pool table required coins to play. Breakfast included! Had to request fresh orange juice that Morocco is infamous for because initially they had powdered orange water. All breads were cold. Tables were dirty. Staff attire was dirty. Went to outdoor lounge area to drink coffee and tea to find rusty chairs and sun damaged plastic chairs with dirty spots on chair pads. Overall, I rate this hotel a 1 star because the price, appearance, and accommodations.

Très moyen pour 1 sejour de 3 nuits nous avons 2 chanbres doubles pour 3 nuits et nous avions demandé des chambres rénovées... bref lavabos bouchés 3 jours la fenetre de la chanmre ne fermais pas dons s'ouvrait avec le vent le store de la fenetre etait bloqué fermé .. impossible de l'ouvrir . le service inexistant nous avons du demander a 3 personnes dans l'hotel une seconde serviette de bain car il n'y en avait qu'une pour 2. j'ai demandé un acces au spa qui etait proposé en supplement et la receptionniste n'a pu joindre personne en 2 jours .. donc spa fermé . service au bar deplorable . bref si vous allez dans cet hotel pour une nuit etape ce sera bien ... mais pa plus longtemps . chambres tres mal inonorisées . trop cher pour la quakité offerte

Average Ok.

Je viens de quitter votre hôtel. Je tiens à vous remercier pour votre qualité de services. Spécial remerciement à : Melle Fatimezzaha chargée de l’accueil et réception des clients, une personne chaleureuse, qui a fait le nécessaire avec ses collègues pour nous trouver une chambre malgré la haute saison. Mr Ilyass: personne omniprésente, à l’écoute, et aux petits soins, il est d’un professionnalisme irréprochable. Grand merci Mr Ilyass. Mme Khadija, dont le grand sourire va droit au coeur. Personne qui ne se lasse jamais malgré le flux important des clients. Grand bravo à toi je te souhaite bon courage. Mr Lahcen: personne serviable et à l’écoute, grand merci et bon courage. Merci à tout le staff🙏 Nous reviendrons à cet hôtel sûrement inchallah👍💕