Alua Village Fuerteventura - All Inclusive

Très bel hôtel, personnel sympa la nourriture est assez varié malheureusement nous n’avons pas pu profiter de la piscine extérieur eau à 18 degrés en cette saison mais la piscine intérieur et le coin spa ont bien compensé les plages sont superbe et bien ensoleillé dommage qu’il y a tant de vent.

Ist ganz nett. Wenn, dann nur den Favorit Club. Zum Strand sind es ca. 850 m mit 350 Höhenmetern. Also recht steil und anstrengend. Essen fand ich sehr schlecht, würde nicht wieder AI nehmen sondern lieber essen gehen, was aber dort nicht so einfach ist, da fußläufig kaum etwas zu erreichen ist.

I will try to summarise : I visited the hotel for 4 weeks to celebrate a “big” birthday. , partly I was alone Most of the time joined by other members of my family and friend. Reception / check in was lengthy as only one member of staff to deal with this for 7 of us. Most other queries involving reception also involved queuing for considerable time due to no staff. Room : I requested a sea view but the sea was only visible if I stood on tiptoes and peered over solar panels on the roof below. Several trips to reception to change room - in the end my family chose to upgrade my stay to the “my favourite club” and I was given a perfect room with beautiful sea view. Food : I cannot complain atall about the food , even after 4 weeks stay I still had choice , quality and absolutely no need to go hungry Likewise drinks - lots of choice and plentiful . No need atall to go thirsty Entertainment: as the hotel clientele is predominantly French a lot of the entertainment was geared to them. I knew this beforehand as I’d researched the hotel so was prepared. There was English included from 9.30 pm which some may find a little late. I was ok The animation team were mostly French but there were 2 members who stood out for me -Sara and Ozz -who tried so hard to keep us involved and in particular the days I was on my own really looked after me. Sara went 100 percent above and beyond to include my 7 year old granddaughter in the dancing in the evenings which made her holiday special Pools : outdoor pools freezing cold , indoor heated pool ok but the area around the pool was constantly full of puddles of water , extremely slippery and I fell on day 2 of my holiday -at 69 years old could have meant broken bones ! Thankfully I’m relatively strong boned but still made me very anxious to go in alone The lifeguard seem more interested looking at his mobile phone than keeping poolside dry Cleanliness : no problem here , everywhere was spotless an rooms cleaned towel change daily Beach : a 6/7 min walk down to beach over some rough terrain , but I managed ok . Bit of a climb back up but taken slowly if needed was fine. Lovely beach bar and sunloungers €5 cash only - wonderful sandy beach and fab waves! On the whole I had a good stay as did family and friends who came to join me over the month . (18 in total) My only reason for not giving 5/5 was the general attitude of SOME of the staff . They didn’t seem to be interested in their clients , some reception staff, most of the pool bar staff, some of the kitchen staff just didn’t seem to be interested in making us feel welcome . It sometimes felt like we were a bit of a problem being there and that was hard to understand for me. I’ve worked in hospitality and I know a smile and a warm welcome costs nothing . I was not a complainer atall I just wanted to feel valued and didn’t feel that sadly . But - 5/5 most certainly goes to Ozz and Sara 🎉🎉 they both made the difference!

Tb club. Équipe sympa et disponible. Tb chorégraphies dans les spectacles le soir. Restauration variée et goûteuse. Magnifique plage à 10 mn à pieds (chemin escarpé) Chambre fonctionnelle et propre ( un peu de rafraîchissement de peinture à faire)

Great hotel. Massive pools, heated indoor swimming pool was nice and warm. Good size bedrooms with a terrace and a nice sea view. Buffet restaurant was good, great breakfast, lots of choices for everyone. Food was always warm and well cooked. Could do with more choices of meat and salads. Not that much of desserts but had a lot of different fresh fruits. Entertainment team was amazing, lots of activities, games and fun. My favourite club lounge was lovely, with premium drinks, snacks, coffee and very comfortable sunbeds. I would definitely recommend Alua Village hotel and might come back again.

Nous sommes revenus dans cet excellent hôtel désormais Hyatt avec la formule club Lookea. Pas grand chose à redire par rapport à ce que j'écrivais ici même il y a deux ans: chambres spacieuses parfois nécessitant un peu de rénovation, grande terrasse, très propre, personnel aimable et serviable; la nourriture ainsi que le All Inclusive se sont même améliorés, avec une meilleure cuisine et plus de variétés; excellente animation Lookea; deux piscines extérieures vastes et une intérieure chauffée avec usage du spa et du sauna inclus (!). Les seuls bémols qui n'ont rien à voir avec l'hôtel lui-même ni le club Lookea sont la situation de l'établissement qui a une vue superbe sur l'Atlantique mais dont la très belle et grande plage est assez difficile d'accès par un chemin abrupt d'un km environ avec un dénivelé de 100 mètres. Situé dans l'urbanisation d'Esquinzo (à 6 kms de Jandia et Morro Jable), l'hôtel est substantiellement isolé avec seulement une petite pharmacie et un supermarché (aux prix très intéressants) dans les prémices.