Mercure Hotel Frankfurt Eschborn Helfmann Park

Der Reinigungsstandart ist für ein Mercure Hotel sehr schlecht.

Hôtel avec un bon rapport qualité/prix Hôtel bien placé, près de la ligne S-Bahn pour accéder à Frankfurt-Messe

Bon hôtel pour un séjour d'affaires Hôtel calme. A seulement 10min du Messepark.

Verbesserungsfähig Der Aufenthalt war ok. Sauberkeit der Zimmer ist zu bemängeln; leider wurde während meines Aufenthalts keine Reinigung des Zimmers vorgenommen.

출장중... 한적한 Eschborn에 위치한 호텔입니다. 주차공간도 충분하구요. 편리하게 이용할려면 시설내 주차장도 있습니다(비용발생) 직원도 너무 친절하구요. 너무 좋아요

One positive aspect is the hotel's location and the comparatively affordable price for a stay, which is certainly a plus for Eschborn. Additionally, there are free parking spaces available over the weekend, which is convenient since the parking garage would otherwise cost a staggering 19 EUR per day. Another advantage is the good shopping options nearby, so you're not dependent on the hotel breakfast. Unfortunately, these positive aspects barely save the day. The rooms are in a deplorable condition—almost disgusting. It seems like they haven’t been renovated for over 10 years. Offering rooms in such a state to guests is simply unacceptable and a strong reason to avoid this hotel in the future. Sticky furniture surfaces, outdated and obsolete TV sets, chipped walls, damaged furniture, and a shower that desperately needs descaling—all of this makes you feel uncomfortable. It feels like the hotel has been abandoned, with the owners just trying to squeeze out the last bit of revenue. The air conditioning, which produced more noise than cooling, added to the negative experience. The only remedy was to open the windows, which wasn't ideal either. And this wasn't just a one-off issue: after rejecting the first room on the 3rd floor due to its condition, the replacement room on the 5th floor was no better. In the end, we left a day early because we simply didn’t feel comfortable.