Vieraskäyttäjä
27. huhtikuuta 2025
My experience at this hotel was deeply disappointing. Upon check-in, despite having booked a suite, I was given a deluxe room. It was only after returning to the reception and arguing the matter that I was finally given the suite I had reserved. Furthermore, the room lacked basic amenities such as soap and towels. When I requested these items, the staff member I spoke with became visibly frustrated. the negative reaction when these were requested, reflects a concerning lack of integrity and poor customer service. This was far from the experience I expected and certainly not how any guest should be treated."
Käännä