Hotel Span International

No space parking and room no Wi-Fi and room billow and towel so dirty the bed also so many color marks

Excellent services

マハラジャカレッジ駅やバスターミナルに近くて便利 レセプションの対応も良くチェックイン時刻前でしたが、すぐに部屋の用意をしてくれて助かりました。 部屋の居心地は必要なものがきちんとそろっていてとてもいいです。冷房も細かく設定できるので自分で適温に調整できます。 建物全体は一見きれいなのですが、部屋の中の細かいメンテナンスが出来ていないようで、スイッチの一部が壊れていたりします。そういうことを気にしない方なら気楽に滞在できていいと思います。 スタッフも真面目でフレンドリーだったし、全体的に快適に過ごせました

It definitely doesn’t feel like a 4 Star hotel. The whole hotel smells like mold. The breakfast was absolutely horrible. Definitely not worth the price.

Décevant, photos trompeuses et Wi-Fi instable Séjour très décevant. Les photos des chambres sont trompeuses, et le service ne mérite pas les 4 étoiles affichées, plutôt 3. Petit déjeuner copieux, avec service amateur. Le Wi-Fi est inutilisable, surtout au 4e étage, où il faut relancer l’accueil plusieurs fois par jour. Propreté des chambres à revoir : j’ai dû changer trois fois de chambre à cause de divers problèmes (frigo manquant, vue désagréable, etc.). À éviter, sauf si vous n’avez pas d’autres options.

Hidden Potential: A Stay Defined by Stellar Servic Nestled near the bustling MG Road in Kochi, Hotel Span International certainly holds a charm that reflects its rich history. While it’s evident that the hotel has seen better days, there's undeniable potential lurking beneath its dated exterior. The true highlight of my stay was the exceptional service provided by the front desk staff. They are the linchpins holding the essence of hospitality that the hotel promises. A special mention must go to Sonu, who was remarkable in his efforts to ensure that every aspect of my stay was seamless. His attention to detail and proactive service went beyond typical expectations, making my experience notably pleasant. However, it's clear that there are aspects of the hotel that even the diligent front desk staff can't gloss over. From the need for interior updates to modernizing amenities, there are several areas where the hotel could invest to restore and perhaps even exceed its former glory. With a concerted effort to rejuvenate its facilities to match the high standards of service exemplified by employees like Sonu, Hotel Span International could easily transform into a top-tier destination in Kochi. In conclusion, if you're seeking a place where service is treated with utmost seriousness and staff goes the extra mile, then Hotel Span International still holds appeal. With some necessary updates, it could certainly reclaim its spot as a jewel of Kochi’s hospitality scene.