Aura One Hotel

1. Bad odour in room & bathroom. 2. Slipy floor (oily) in room. Worst.

The room that was provided to us was having a very bad smell of smoking. so we complained about that and they provided us with another room. Hot water is a basic necessity when you book any hotel and pay a certain amount. We had to use cold water for a bath because it wasn't working even after complaining 3-4 times. our booking was for room and breakfast. However, there was only one option in veg for breakfast. So that money also got wasted. The bedsheet was not properly washed. it was having many stains

Very clean and welcoming atmosphere , Good rooms , Washrooms are clean . Friendly atmoshpere in the middle of city

Check in process was very sluggish. Room is not worth the money.

If you don't care about hygiene or cleanliness... Horrible place to stay. Cockroaches, stained chairs, dirty sheets (they just tucked back the sheets after the previous guest left). The springs in the mattress were so loud and uncomfortable. I wouldve slept on the floor if it wasn't for the cockroaches. They don't change the sheets in the afternoon unless we ask them to. A leading web search shows this hotel is a 4-star. This hotel is 2star at best and it's better to call them directly and book. They offered me less than half the price first because they didn't know my booking was prepaid.

Dear [hotel name/management, i recently stayed at your property, and unfortunately, my experience did not meet expectations. The issues i encountered included: poor reception service, with staff appearing inattentive. Dirty bed sheets that seemed unclean and not prepared for new guests. Overall poor maintenance, leading to an uncomfortable stay. I hope you will address these concerns to improve the experience for future guests. I would appreciate a response to this feedback